Veerpal Kaur
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Surrey Medical Clinic
09.2023 - 02.2024
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Performed various administrative tasks by filing, copying and faxing documents.
Customer Care Specialist
Skip The Dishes
10.2020 - 07.2023
- Reduced customer complaints by efficiently resolving issues through effective communication and problem-solving skills.
- Provided exceptional support during high call volume periods, maintaining a professional demeanor under pressure.
- Educated customers about billing, payment processing and support policies and procedures.
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
Room Service Attendant
Best Western Premier Hotel
07.2020 - 11.2020
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Education
Office Administration Health Service - Health Care Administration
St. Clair College of Applied Arts And Technology
Windsor, ON09.2019
Skills
- Front Desk Operations
- Office Administration
- Multitasking Abilities
- Problem-Solving
- Flexible Schedule
- Customer Service
- Time Management
Status in Canada
Permanent Resident
Language
Fluent in English, Punjabi, Hindi
Availiability
Available for Both Full-Time and Part-Time
Timeline
Medical Receptionist
Surrey Medical Clinic
09.2023 - 02.2024
Customer Care Specialist
Skip The Dishes
10.2020 - 07.2023
Room Service Attendant
Best Western Premier Hotel
07.2020 - 11.2020
Office Administration Health Service - Health Care Administration
St. Clair College of Applied Arts And Technology
Similar Profiles
Jules GreenJules Green
Executive Assistant at Modality East Surrey Medical PracticeExecutive Assistant at Modality East Surrey Medical Practice
Mercedes Schultz M.D.Mercedes Schultz M.D.
Hospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical ClinicHospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical Clinic
Sylvia GuirgySylvia Guirgy
Clinic Manager - Business Consultant at Millennium Medical Clinic - Express Medical ClinicClinic Manager - Business Consultant at Millennium Medical Clinic - Express Medical Clinic
Beverly MarshBeverly Marsh
Medical Receptionist at H. RICHARD REYNOLDS, M.D.Medical Receptionist at H. RICHARD REYNOLDS, M.D.
Ramia BulginRamia Bulgin
Medical Receptionist at East Croydon Medical CentreMedical Receptionist at East Croydon Medical Centre