Veerpal Kaur
Brampton,ON
Summary
Punctual and honest Financial Advisor with solid background in Business environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Tim Hortons
Brampton, ON
03.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately15 daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
Security Officer
Garda World
Brampton, ON
01.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of 1000 persons entering and exiting facility to eliminate unauthorized visitors.
Data Analyst
Brisk Tax Financial Services
Mississauga, ON
03.2022 - 05.2022
- Coordinated statistical data analysis, design and information flow.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Identified and documented detailed business rules and use cases based on requirements analysis
Customer Service Representative
wallmart
Georgetown, ON
02.2022 - 04.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details
Receptionist
Immigration Consultant
Etobicoke, ON
11.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints. Inclined 15% of work load by providing better facilities to customers.
Financial Assistant
CA Experienced Financial Advisor
Mississauga, ON
08.2021 - 11.2021
- Documented fiscal budget and established procedures for tracking expenses.
- Revamped organization processes by auditing client checks and cash receipts.
- Prepared 2500 reports used in making key decisions.
- Supported executives by conducting research, reporting and documentation.
Education
BMIM(Business Management International Business) - Business Accountancy
Lambton College
Mississauga, ON12.2022
Bachelor of Commerce - Accounting And Finance
Guru Nanak College
Budhlada05.2018
High School Diploma -
Government Senior Secondary School
Budhlada05.2015
Skills
- Fitting Room Oversight
- Shelving Items
- Layout Assistance
- Inventory Stocking
- Customer Transactions
- Credits and Refunds
- Recording Counts
- Till Counting
- Educational Feedback
- Belt Conveyors
- Customer Complaint Resolution
Certification
Best Awarded As financial Advisor in three times in different Months . Also, Incline 20 percent rate of financing by customer feedbacks
reading books
According to my sense of humor,there are two types of active reading (note that this does not include reading for pure entertainment, which is a relatively passive pursuit in terms of cognitive effort):
Timeline
Customer Service Cashier
Tim Hortons
03.2022 - Current
Data Analyst
Brisk Tax Financial Services
03.2022 - 05.2022
Customer Service Representative
wallmart
02.2022 - 04.2022
Security Officer
Garda World
01.2022 - Current
Receptionist
Immigration Consultant
11.2021 - 12.2021
Financial Assistant
CA Experienced Financial Advisor
08.2021 - 11.2021
BMIM(Business Management International Business) - Business Accountancy
Lambton College
Bachelor of Commerce - Accounting And Finance
Guru Nanak College
High School Diploma -
Government Senior Secondary School