Veera Thallapalli
Toronto,ON
Summary
SAP SD Certified Consultant with 11+ years of experience in support, enhancement, and implementation projects. Extensive expertise in warehousing and sales domains, with in-depth knowledge of SAP SD, MM, and WM modules. A quality-focused, dependable team player with strong communication skills and a proven track record of delivering successful solutions.
Overview
17
17
years of professional experience
Work History
Senior Functional Configurator
The Home Depot
06.2020 - Current
- Served as Subject Matter Expert (SME) for Receiving and Merchandising projects, ensuring successful implementation and process alignment
- Maintained high customer satisfaction by resolving service requests promptly using in-depth knowledge across multiple SAP modules
- Collaborated with business stakeholders, development teams, and cross-functional partners to align SAP solutions with strategic business goals
- Led troubleshooting efforts, efficiently resolving complex technical issues to minimize operational disruptions
- Facilitated knowledge sharing by developing and maintaining detailed documentation of SAP processes, procedures, and best practices
Business Analyst
SCI Group
10.2013 - 02.2020
- Acted as primary point of contact for Operations, Client, Integration, and Development teams for all SAP related issues
- Provided daily support for SAP SD, WM, and MM functional areas, including Inbound, Outbound, Inventory, Master Data Maintenance, and Reverse Logistics
- Conducted Functional, User Acceptance, Patch Update, and Regression Testing for new developments; supported cutover activities during go-live
- Gathered business requirements from cross-functional stakeholders and collaborated with IT teams for implementation, testing, and post-go-live support
- Monitored key operational KPIs and partnered with relevant teams to address deviations through coaching and process improvements
Logistics Associate
Amerisource Bergen Drug
Milton, Ontario
02.2012 - 07.2013
- Coordinated shipment schedules with carriers to achieve timely deliveries and reduce delays.
- Managed order picking, prioritization, and task assignment for picking team using narrow aisle order pickers and WMS software
- Handled replenishment requests, monitored product discrepancies (UPC codes, stock levels), and maintained inventory accuracy through cycle counts
Logistics Associate
Day and Ross Dedicated Logistics
Brampton, Ontario
08.2008 - 07.2013
- Coordinated with representatives to resolve issues related to damages, shortages, and non-conformance to specifications
- Selected appropriate shipping methods for materials based on shipping procedures and routes
- Managed returns processing for various auto components efficiently
- Trained new staff on best practices for warehouse operations and safety protocols.
Education
Bachelor - Mechanical Engineering
University of Mysore
07.1991
Skills
- ERP Interfaces: SAP SD, WM, MM
- Tools: ServiceNow, Jira, Confluence
Timeline
Senior Functional Configurator
The Home Depot
06.2020 - Current
Business Analyst
SCI Group
10.2013 - 02.2020
Logistics Associate
Amerisource Bergen Drug
02.2012 - 07.2013
Logistics Associate
Day and Ross Dedicated Logistics
08.2008 - 07.2013
Bachelor - Mechanical Engineering
University of Mysore
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