Veena Mohandas
Toronto,ON
Summary
Dynamic Director of Quality Assurance and Infrastructure with over 16 years of experience in leading QA and infrastructure initiatives in various industries. Skilled in automation, CI/CD, and team leadership. Passionate about driving QA advancements and process improvements in a fast-paced enterprise setting. Excited to bring my technical expertise and strategic vision to elevate QA practices in a dynamic environment.
Key Achievements:
- Developed and maintained a robust test environment, setting up and configuring hardware and software systems for optimal testing.
- Led the digital transformation initiatives using AI/ML, driving forward the modernization of QA practices by automation, and fostering a culture of innovation and continuous improvement.
- Built and maintained strong relationships with internal and external partners, including third-party vendors, ensuring alignment with enterprise technology standards and risk management protocols.
- Demonstrated expertise in both Agile using Jira and traditional project management approaches, fostering an agile mindset within teams to prioritize progress over perfection.
- Committed to continuous learning and professional development, encouraging team members to embrace new ways of working, and experimentation in AI/ML technologies.
Overview
15
15
years of professional experience
Work History
Director of Quality Assurance
High 5 Games
New York , NY
08.2024 - Current
- Spearheaded quality assurance strategies across B2B, B2C, and operational segments to ensure alignment with organizational objectives.
- Designed and implemented automation frameworks using Selenium, Rest Assured, and Sikuli to enhance regression testing efficiency.
- Integrated automation with CI/CD pipelines through Jenkins and Airflow to streamline release processes.
- Validated data flow integrity in BigQuery and Kafka, ensuring accurate data processing.
- Collaborated with business partners to confirm product requirements for seamless integration and timely solutions delivery.
- Led a cross-functional team of 30 QA engineers, promoting a culture of continuous improvement and innovation.
- Established KPIs for testing processes, generating detailed quality reports for informed decision-making.
- Ensured compliance with industry standards and regulatory requirements, safeguarding the integrity of gaming solutions.
Director of Quality Assurance & Infrastructure
Ontario Lottery & Gaming Corporation
Toronto, ON
01.2022 - 07.2024
- Streamlined development and maintenance of iGaming digital platform, establishing standardized product development practices.
- Spearheaded QA and infrastructure strategy for digital platform, enhancing gaming experiences for Ontarians.
- Recruited and trained personnel for testing and infrastructure roles, elevating team capabilities.
- Led development of Azure environments using Terraform and Ansible; implemented Dynatrace for monitoring and security.
- Managed team of 35 QA and Infrastructure Specialists, ensuring timely delivery of testing and release objectives.
- Validated outputs from testing team to support incremental releases of Adobe content management systems.
- Developed and implemented digital platforms utilizing Azure infrastructure and Azure DevOps methodologies.
- Executed Browser Stack and BDD automation frameworks with Selenium, Sikuli, and Playwright to enhance continuous integration.
Sr. Quality Assurance & Release Delivery Manager
TrustArc
San Francisco , California
03.2020 - 11.2021
- Orchestrated development and implementation of web and API automation frameworks using Selenium, Rest Assured, and Karate.
- Designed automated test scripts for UI components to validate functionality, usability, and performance across multiple browsers.
- Established API automation strategies for REST and SOAP APIs, focusing on data accuracy and performance benchmarking.
- Led validation of critical workflows in Privacy Intelligence, including data privacy assessments and compliance tracking.
- Integrated automation frameworks into CI/CD pipelines with Jenkins and Azure DevOps for continuous testing.
- Coordinated end-to-end release lifecycle, ensuring timely delivery of quality products from planning through deployment.
- Partnered with product managers, developers, and business stakeholders to align testing strategies with business objectives.
- Mentored 15 QA engineers on automation best practices, enhancing team capabilities in test case design.
Sr. Quality Assurance Delivery Manager
Delta Airlines
Atlanta, Georgia
04.2018 - 02.2020
- Designed and implemented comprehensive automation frameworks for web, API, and mobile applications, increasing test coverage and reducing manual testing efforts.
- Led development of UI automation scripts using Selenium and Cypress, ensuring consistent functionality across browsers and platforms.
- Established robust API testing strategies with Postman and Rest Assured, validating request-response workflows and performance metrics.
- Directed automation testing for mobile applications on iOS and Android platforms with Appium, optimizing user experiences.
- Oversaw testing efforts for critical workflows in Privacy Intelligence, focusing on data privacy assessments and compliance monitoring.
- Managed release delivery processes from planning to deployment, ensuring timely rollouts with minimal defects.
- Built and led a team of 18 QA engineers, fostering collaboration and driving team success through mentorship and training.
- Integrated automation frameworks into CI/CD pipelines using Jenkins and Team City, enhancing continuous testing capabilities.
Sr. Lead Automation Engineer
Equifax, T-Mobile, Bank Of America, BNP Paribas
Atlanta & Mumbai , Georgia & India
01.2010 - 01.2014
- Designed and implemented scalable automation frameworks for web, API, and mobile applications, enhancing test efficiency and accuracy.
- Created automated test scripts for UI testing using Selenium and Cypress, ensuring cross-browser compatibility.
- Developed robust API test frameworks with Postman and Rest Assured to validate endpoints and measure performance.
- Directed automation efforts for iOS and Android apps using Appium, focusing on comprehensive functionality testing.
- Conducted validation of critical workflows to ensure seamless integration and high-quality user experiences.
- Collaborated with development and operations teams to execute timely releases with minimal defects.
- Supervised a team of QA engineers, conducting training sessions to improve technical skills and domain knowledge.
- Streamlined automation by integrating frameworks into CI/CD pipelines with Jenkins and GitLab to enable continuous testing.
Education
MBA - Business Administration And Management
University Of Mumbai, India
05.2014
B.Tech - Computer Engineering
University Of Mumbai, India
05.2009
Skills
- Virtualization Technologies
- Infrastructure as Code (IaC) - Terraform & Ansible
- DevOps Automation & CICD- (Puppet, Data dog, Kubernetes, Azure DevOps, Jenkins, Team city, Airflow)
- Performance Testing - (JMeter, Gatling, Load runner)
- Test Automation - (Cypress, Selenium, Rest Assured, Karate, Sikuli, Playwright, TDD, BDD, Cucumber, AI/ML – LangFlow, Cursor)
- Database - (SQL, Cassandra, Big Query, Postgres)
- ETL - (FiveTran, Hadoop, Informatica)
Timeline
Director of Quality Assurance
High 5 Games
08.2024 - Current
Director of Quality Assurance & Infrastructure
Ontario Lottery & Gaming Corporation
01.2022 - 07.2024
Sr. Quality Assurance & Release Delivery Manager
TrustArc
03.2020 - 11.2021
Sr. Quality Assurance Delivery Manager
Delta Airlines
04.2018 - 02.2020
Sr. Lead Automation Engineer
Equifax, T-Mobile, Bank Of America, BNP Paribas
01.2010 - 01.2014
MBA - Business Administration And Management
University Of Mumbai, India
B.Tech - Computer Engineering
University Of Mumbai, India
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