Vee Blackwood
4-111 Cosburn Ave Toronto,ON
Summary
Dedicated and conscientious health care worker, with over 8 years of experience in multiple hospital environments, experience working with diverse patient populations and medical professionals. Well-developed problem solving and decision making skills with sensitivity to confidential patient information Knowledge and understanding of conflict dispute resolution with patients, clients, and professionals in high pressure scenarios. Efficient and Factual in writing incident reports as well as effectively and decisively dealing with crises. Excellent verbal and auditory communication skills with the ability to demonstrate excellent organizational, interpersonal, and problem solving skills.
Overview
10
10
years of professional experience
Work History
Support Services Supervisor
Toronto General Hospital (UHN)
04.2019 - Current
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Planned and managed resources to consistently meet production, quality and cost goals.
Patient Porter
Mount Sinai Hospital
03.2015 - 01.2025
- Transport patients between patient care units and other areas of the hospital utilizing mechanical aides such as wheelchairs, stretchers, and beds
- Transports equipment such as incubators, IVAC pumps, supplies stat specimens, medications and requisitions as required between
- Professional Summary
- Experience units/departments within the hospital
- Disinfect equipment such as IVAC pumps, IV poles and stretchers
- Defrost and clean medication and specimen fridges
- Restock and circulate supplies within all areas of the hospital
- Collect and deliver items such as specimens, hospital supplies, and blood work
- Assist nursing staff with mobilization of patients by positioning, lifting and/or transferring patients on and off beds, treatment tables, stretchers, and wheelchairs
- Follow prescribed safe techniques and lifting practices such as operating mechanical lifts and/or slide boards.
Education
Certifications - Environmental Services Leadership Course
CHHA
Toronto, Ontario05.2023
BBA - Business
Southern University
New Orleans, LA04.2012
Associate of Applied Science - Sports Management
University of Virginia
VA04.2011
Skills
- Planning & Organizing
- People Skills
- Training & Development
- First Aid/CPR
- Computer Skills
- Supervision & Leadership
- Team Management
- Organizational Skills
- Conflict Resolution
- Critical Thinking
- Customer Service
- Union Consultation
- Management Collaboration
- Team Building
- Analytical Thinking
- Coaching and Mentoring
- Excellent Communication
- Knowledge of Industry Best Practices
Education and Training
true
Certifications
- Emergency preparedness
- Mental Health First Aid Certified (MHFA)
- Fire Safety preparedness
- First Aid and CPR Certified
Additional Information
Mentorship (Centennial College)
• Mentored Centennial College placement students
• Trained students in roles and responsibilities of the Hospital
• Delegated tasks and provided hands on experience training in the field
• Assigned projects and assignments
Timeline
Support Services Supervisor
Toronto General Hospital (UHN)
04.2019 - Current
Patient Porter
Mount Sinai Hospital
03.2015 - 01.2025
Certifications - Environmental Services Leadership Course
CHHA
BBA - Business
Southern University
Associate of Applied Science - Sports Management
University of Virginia