Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mall Security
Upper Canada Mall and Georgian Mall
Newmarket - Barrie
10.2023 - Current
Monitor daily mall perimeter and interior areas, preventing unauthorized access
Utilize CCTV cameras and security systems for 24/7 surveillance of mall premises
Take prompt action in cases of suspicious activity or security threats, enforcing mall rules
Respond quickly to emergency situations and follow evacuation procedures
Provide regular reports to management about security breaches, contributing to proactive corrective measures
Collaborate with the team, contributing to effective coordination and teamwork.
Ecommerce Associate
Walmart, Barrie
Barrie
08.2022 - 10.2023
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Recognized by management for providing exceptional customer service.
Customer Service Representative
Circle K, Bradford
Bradford
05.2022 - 10.2023
Exemplified excellence in customer support through effective communication and swift problem resolution, ensuring heightened customer satisfaction.
Successfully executed up-selling and cross-selling strategies, leveraging persuasive communication to maximize revenue opportunities and meet sales targets.
Adept at identifying and resolving customer concerns promptly, employing a solution-oriented approach to enhance overall customer experience.
Demonstrated strong communication skills, articulating complex ideas with clarity to foster positive interactions and build lasting rapport with diverse customer bases.
Education
Fitness and Health Promotion (FHPR) -
Georgian College, Barrie
08.2023
Skills
Customer Support Skills
Communication Skills
Problem Resolution Skills
Teamwork
Adaptability
Time Management
Leadership
Critical Thinking
Licenses Certificates
Standard First-Aid CPR Class-C Certificate
Full COVID-19 Certificate
Respiratory Fit Test Certificate
Use Of Force and Handcuffing Certificate
Personality Traits
Good verbal and written communication skills
Eager and willing to learn.
Observant
Time management
Disciplined
People skills
Problem solving and Troubleshooting.
Ability to handle stress and pressure.
Passionate about my goals
Availability
Available Upon Request.
Certification
Standard First Aid CPR Class C
Use Of Force and Hand-Cuffing
Security License
G2 License
Languages
English
Professional
Hindi
Professional
Gujarati
Native/ Bilingual
Timeline
Mall Security
Upper Canada Mall and Georgian Mall
10.2023 - Current
Ecommerce Associate
Walmart, Barrie
08.2022 - 10.2023
Customer Service Representative
Circle K, Bradford
05.2022 - 10.2023
Fitness and Health Promotion (FHPR) -
Georgian College, Barrie
Standard First Aid CPR Class C
Use Of Force and Hand-Cuffing
Security License
G2 License
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