Hi, I’m
Vedia Montoya
Toronto,ON
Summary
Administrative and Program Support Professional with 10+ years of experience providing senior‑level administrative support, coordinating complex calendars, preparing confidential documentation, and supporting multidisciplinary teams. Recognized for sound judgment, discretion, strong communication skills, and advanced proficiency in Microsoft Office and digital systems. Awarded consecutive CCEYA recognitions for excellence in compliance and organizational leadership. Proven ability to manage competing priorities, maintain confidential records, de‑escalate concerns, and build strong relationships with diverse stakeholders in fast‑paced environments.
Overview
11
years of professional experience
Work History
EYES Bumble Bee GardenToronto, Ontario, Canada
Center Supervisor
11.2023 - 05.2025
Job overview
- Oversaw daily administrative operations, including scheduling, documentation, and compliance with Ministry of Education, Ministry of Labour, and Toronto Public Health requirements.
- Implemented administrative systems that strengthened operations and reduced risk.
- Demonstrated strong communication skills by partnering with the City of Toronto and community agencies to coordinate resources and maintain professional, tactful correspondence.
- De‑escalated stakeholder concerns using discretion and conflict‑resolution strategies, maintaining trust and positive relationships.
- Built strong relationships with families, staff, and community partners through responsive, client‑focused communication.
- Achieved 100% enrollment and independently recruited staff, ensuring full center capacity.
- Created systems to track billing, invoicing, and payment tracking with accuracy.
- Coordinated meetings, calendars, and preparation of materials to support leadership and multidisciplinary teams.
- Maintained confidential databases and digital records using Microsoft Office, Google Workspace, and CRM platforms.
- Earned consecutive CCEYA awards for excellence in compliance and organizational leadership.
Kinder GroveToronto, Ontario
Center Supervisor
07.2023 - 11.2023
Job overview
- Provided client‑focused communication and liaising with stakeholders, ensuring inquiries and concerns were handled with professionalism, tact, and confidentiality.
- Worked effectively with individuals from diverse backgrounds, demonstrating strong interpersonal skills and sound judgment.
- Coordinated tours, managed waitlists, and maintained accurate enrollment and administrative records.
- Supported leadership with program planning, documentation management, and organized record‑keeping systems.
- Coordinated with the Ministry of Labour and Toronto Public Health during inspections and compliance processes.
Waterloo Region District School BoardWaterloo, Ontario
Registered Early Childhood Educator
03.2018 - 03.2023
Job overview
- Maintained accurate documentation, reports, and curriculum materials using Microsoft Office.
- Ensured confidentiality of student information and built strong relationships with families and colleagues.
- Supported program implementation and collaborated with multidisciplinary teams.
Waterloo Region District School BoardWaterloo, Ontario
Educational Assistant
02.2015 - 03.2023
Job overview
- Documented student progress and maintained confidential records with accuracy and attention to detail.
- Liaised with staff, families, and professionals to support coordinated care and consistent communication.
- Ensured safety and compliance through supervision and environmental checks.
Jacob Hespeler Child Care CentreWaterloo, Ontario
Registered Early Childhood Educator
02.2015 - 03.2018
Job overview
- Maintained policy compliance and documentation in alignment with regulatory standards.
- Managed daily logs, records, and communication with families and professionals.
- Ensured safe environments through routine checks and documentation.
Owl Child Care CentreWaterloo, Ontario
Registered Early Childhood Educator
06.2014 - 04.2015
Job overview
- Managed programs for children aged 14 months to 11 years, ensuring safe and developmentally appropriate environments.
- Maintained daily documentation, safety checks, and communication with families.
Education
University of Guelph - HumberToronto, ON
Honours Bachelor of Applied Science from Early Childhood Studies
01-2022
University Overview
- Graduated with Distinction
Conestoga CollegeKitchener, Ontario
Early Childhood Education Diploma Program
01-2014
University Overview
- Graduated with Distinction
- Al Gmelin Award Recipient
Conestoga CollegeKitchener, Ontario
Educational Assistant Apprenticeship Program
01-2010
University Overview
- Full-time placements throughout program
- Graduated with Honors
Skills
- Administrative Support
- Confidential Documentation
- Liaising with Stakeholders
- Microsoft Office
- Digital Systems
- Client Focused Communication
- Compliance
- Attention to detail
- Problem Solving
Languages
English
Native or Bilingual
Spanish
Limited Working
Turkish
Professional Working
Timeline
Center Supervisor
EYES Bumble Bee Garden
11.2023 - 05.2025
Center Supervisor
Kinder Grove
07.2023 - 11.2023
Registered Early Childhood Educator
Waterloo Region District School Board
03.2018 - 03.2023
Educational Assistant
Waterloo Region District School Board
02.2015 - 03.2023
Registered Early Childhood Educator
Jacob Hespeler Child Care Centre
02.2015 - 03.2018
Registered Early Childhood Educator
Owl Child Care Centre
06.2014 - 04.2015
Conestoga College
Early Childhood Education Diploma Program
Conestoga College
Educational Assistant Apprenticeship Program
University of Guelph - Humber
Honours Bachelor of Applied Science from Early Childhood Studies