Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Hi, I’m

Ved Gala

Vancouver,BC
Ved Gala

Summary

Part-time Chef with 2 years of experience in the culinary industry, skilled in data analysis, business administration, and strategic planning. Recognized for achievements such as being a SAIBSA runner-up and winning the V-cell Start-up competition, successfully completing a self-directed capstone project for my graduation. Passionate about leveraging technology and AI to enhance project experiences. Seeking a role in customer relations or assistant management where I can apply my skills in data-driven decision-making, portfolio management, and exceptional customer service to contribute to a dynamic team and drive business growth.

Overview

6
years of professional experience
5
years of post-secondary education
5
Languages

Work History

E-Max Fashions
Mumbai, Maharahstra

Customer Relation and Assistant Manager
04.2018 - 04.2021

Job overview

  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

McDonald's
Victoria, BC

CREW MEMBER
09.2021 - 04.2022

Job overview

  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Became familiar with products to answer questions and make suggestions.

Winners & HomeSense
Victoria, BC

SALES ASSOCIATE
07.2021 - 01.2023

Job overview

  • I worked at the cash registers where I helped customers with billing, and cash collecting.
  • Used product knowledge for handling objects.
  • Followed checklist to complete retail store opening and closing activities.
  • Alerted management to potential security issues, supporting loss prevention and reducing shrink.
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards

Panago #29
Victoria, BC

Chef
01.2023 - Current

Job overview

  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.

Education

Royal Roads University
Victoria, BC

BBA from Sustainability And Innovation
09.2021 - 04.2023

Vidyalankar Institute
Mumbai

BACHELORS from BUSINESS ADMINISTRATION
08.2019 - 05.2021

University Overview

Awards & Honors V-Cell Startup Winner

NESISM
Mumbai

IBDP from International Baccalaureate Diploma Programme
05.2017 - 07.2019

Skills

    Research

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Accomplishments

    Successfully completing the IB Diploma Programme

    Achieving a high score in IELTS for my English proficiency

    Completing a self directed Capstone project for my Graduation

    Successfully Graduating with a Undergraduate Degree from RRU


Interests

Global awareness

Exploring the emerging world of AI

Outdoor sports

Communication skills

Problem solving skills

Customer focus

Timeline

Chef

Panago #29
01.2023 - Current

Royal Roads University

BBA from Sustainability And Innovation
09.2021 - 04.2023

CREW MEMBER

McDonald's
09.2021 - 04.2022

SALES ASSOCIATE

Winners & HomeSense
07.2021 - 01.2023

Vidyalankar Institute

BACHELORS from BUSINESS ADMINISTRATION
08.2019 - 05.2021

Customer Relation and Assistant Manager

E-Max Fashions
04.2018 - 04.2021

NESISM

IBDP from International Baccalaureate Diploma Programme
05.2017 - 07.2019
Ved Gala