Veda R. Jaglal
Mississauga,ON
Summary
Detail-oriented, accurate and observant. Well-organized and proficient at multitasking. Excellent customer service aptitude. Outstanding interpersonal and communication skills.
Quick learner who can rapidly retain information. Team player who easily establishes rapport and trust.
Overview
29
29
years of professional experience
Work History
Lunchroom Supervisor and Teacher's Assistant
Peel District School Board
10.2017 - Current
- Monitored student behavior and implemented corrective actions.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Assisted teachers during non-meal hours with classroom and student support needs.
- Experience working with children in both mainstream and special needs.
- Ability to communicate with staff and students.
- Willingness to work with students with different needs and capabilities.
Demonstrated commitment to working in a diverse school community and/or work environment.
Sales Associate
Hudson's Bay Company, HBC
10.1994 - 04.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Certificate - Pharmacy Assistant
George Brown College
Toronto, ON07.2024
Certificate - Archival And Records Information
George Brown College
Toronto, ON12.2001
Skills
- Customer Loyalty
- Special Events
- Billing and Payment Processing
- Cash Register Operations
- Inventory
- Critical Thinking
- Verbal and Written Communication
- Incident Reports
- Guest Satisfaction
Timeline
Lunchroom Supervisor and Teacher's Assistant
Peel District School Board
10.2017 - Current
Sales Associate
Hudson's Bay Company, HBC
10.1994 - 04.2003
Certificate - Pharmacy Assistant
George Brown College
Certificate - Archival And Records Information
George Brown College
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