Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vedant Samotra

Toronto,ON

Summary

Enthusiastic and tech-savvy professional with a passion for mobile technology and customer service. Seeking a Mobile Sales Associate position at Best Buy to help customers find the best wireless solutions while delivering an outstanding shopping experience.

Overview

2
2
years of professional experience

Work History

Technology Sales Associate

Staples Canada
05.2024 - 06.2025
  • Assisted customers in selecting computers, mobile accessories, printers, and tablets, tailoring recommendations to their specific needs.
  • Promoted tech protection plans and service bundles, increasing average transaction value.
  • Demonstrated product features and set up devices for customers, building loyalty and trust.
  • Maintained organized displays and ensured accurate stock levels for mobile and tech items.
  • Handled returns, repairs, and customer concerns with professionalism.

Customer Sales and Service Assistant

TechZone Wireless
03.2023 - 01.2024
  • Educated customers on the latest smartphones, features, and data plans across major carriers (Rogers, Bell, Telus).
  • Exceeded monthly sales targets by an average of 18% through upselling accessories and promoting bundled offers.
  • Handled customer concerns with patience and professionalism, contributing to a 96% satisfaction rating.
  • Maintained updated knowledge of mobile device releases and wireless trends.
  • Trained two new hires on product features and store systems.

Education

High School Diploma -

Niagara College
Toronto
08-2024

Skills

  • Mobile Phone & Wireless Plan Knowledge
  • Upselling & Cross-Selling
  • Customer Needs Assessment
  • Cash Handling & POS Systems
  • Product Demonstrations
  • Team Collaboration
  • Conflict Resolution
  • Bilingual

Languages

English
Professional Working

Timeline

Technology Sales Associate

Staples Canada
05.2024 - 06.2025

Customer Sales and Service Assistant

TechZone Wireless
03.2023 - 01.2024

High School Diploma -

Niagara College
Vedant Samotra