Vedant Samotra
Toronto
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
3
3
years of professional experience
Work History
Inside Sales Representative
Zendesk
12.2023 - 11.2024
- Sales Growth: Consistently surpassed quarterly sales quotas by 20% through strategic prospecting and customized product demonstrations.
- Customer Engagement: Engaged with over 50 clients weekly, fostering strong relationships that contributed to a 30% increase in repeat business.
- Pipeline Management: Managed and nurtured sales pipelines using HubSpot CRM, ensuring accurate forecasting and timely follow-ups.
- Team Collaboration: Worked closely with marketing and product teams to implement targeted sales campaigns, increasing lead conversion rates by 25%.
- Product Expertise: Delivered in-depth product knowledge to clients, positioning the company as a trusted advisor in customer experience solutions.
Inside Sales Representative
HubSpot
05.2022 - 08.2023
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
Education
College Diploma - Computer Programming
Niagara College
Toronto, ON08-2024
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Relationship development
- Customer relationship management
- Adept multi-tasker
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Limited Working
Timeline
Inside Sales Representative
Zendesk
12.2023 - 11.2024
Inside Sales Representative
HubSpot
05.2022 - 08.2023
College Diploma - Computer Programming
Niagara College
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