Competitive individual with extensive background as Sales Supervisor in non-retail environments. Talented decision-maker with dynamic personnel management and coaching skills.
Overview
8
8
years of professional experience
Work History
Sales Supervisor
Freedom Mobile
Calgary, AB
12.2024 - Current
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Identified potential opportunities for new business development activities.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Coached staff on strategies to enhance performance and improve customer relations.
Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
Planned and coordinated staff training sessions for new and existing employees.
Accounts Assistant
Farm Boy
Toronto, Ontario
01.2022 - 11.2024
Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Ensured accuracy of data entry into accounting systems by verifying documents against source information.
Pharmacy Owner
New Medical Centre
Ferozpur City, India
09.2016 - 09.2021
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Established relationships with physicians to promote business development initiatives.
Monitored compliance with federal regulations related to controlled substances.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Provided advice on the selection, dosage, interactions, side effects, and storage of medications.
Mitigated business risks by working closely with staff members and assessing performance.
Performed quality assurance checks to ensure accuracy in filling prescriptions.
Prepared labels with instructions for use on prescription containers.
Resolved customer complaints regarding product quality or service issues.
Education
Bachelor of Science - Computer And Information Systems
Loyalist College of Applied Arts And Technology
Belleville, None
01-2023
Bachelor of Science -
Panjab University
Chandigarh
09-2019
Skills
Report writing and budgeting
Sales team oversight
Sales team assistance
Goals and performance
Verifying orders
Secure storage of medications
Ordering and stocking medications
Medication storage
Submitting insurance documents
Insurance collaboration
Preparing bulk medications
Interpreting orders
Computer savvy
Answering customer questions
Drug formulary knowledge
Drug classification
Timeline
Sales Supervisor
Freedom Mobile
12.2024 - Current
Accounts Assistant
Farm Boy
01.2022 - 11.2024
Pharmacy Owner
New Medical Centre
09.2016 - 09.2021
Bachelor of Science - Computer And Information Systems