Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Hi, I’m

Ved Patel

Hamilton,ON
Ved Patel

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

3
years of professional experience

Work History

Reliance
Ahmedabad, India

Sales Associate
08.2020 - 04.2022

Job overview

  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Excelled in exceeding daily credit card application goals.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Axis Sorting INC
Guelph, ON

Quality Assurance Engineer
11.2022 - 11.2023

Job overview

  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Provided clear and concise cost and time estimates for each phase of testing from test phase planning to final regression testing.
  • Implemented new processes and procedures for conducting effective tests on software applications before deployment into production environment.

Education

Conestoga College
Waterloo, ON

Virtualization & Cloud Computing from Cloud Computing
04-2023

University Overview

Conestoga College
Kitchener, ON

Project Management from Business Administration
12-2023

University Overview

Gujarat Technological University
Gujarat, India

Bachelor of Science from Information Technology
05.2021

University Overview

Skills

  • Cloud Architect
  • Inventory Control
  • Sales Development
  • Payment Processing
  • Customer Relationship Management
  • Stakeholder Communications
  • Budget Control
  • Project Management
  • Scheduling
  • Product Knowledge
  • Product Sales

Availability

Availability

Weekdays (Mon-Fri) - Full Time

Weekends (Sat & Sun) - Full Time

Languages

English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Quality Assurance Engineer
Axis Sorting INC
11.2022 - 11.2023
Sales Associate
Reliance
08.2020 - 04.2022
Conestoga College
Virtualization & Cloud Computing from Cloud Computing
Conestoga College
Project Management from Business Administration
Gujarat Technological University
Bachelor of Science from Information Technology
Ved Patel