Veatrina Daisy Sotelo
Vancouver,BC
Summary
A third-year student BCom student who is disciplined in achieving excellence in every career aspect. A passionate student with the drive to create a lasting impact through problem-solving and leadership.
Eager to explore roles that drive positive social change, and inspired to contribute to supporting growth through efficient process optimization.
Overview
1
1
year of professional experience
Work History
Logistics Intern
Rapid Inc.
Manila, Philippines
07.2025 - 08.2025
- Monitored shipments and sail schedules, ensuring information is timely and 100% accurate for records of shipments from origin to destination.
- Collaborated with supervisors to optimize the flow of communication with agents and customs brokers.
- Supported data entry tasks using Microsoft Excel for tracking shipments.
Server
Juliet’s Cafe
Vancouver, BC
11.2024 - 05.2025
- Boosted productivity by 20% by implementing more time-efficient workflow processes and reducing bottlenecks during peak and operational hours
- Communicated effectively with team members and customers to ensure seamless service delivery, promptly addressing inquiries and resolving issues to enhance overall satisfaction
- Enhanced customer satisfaction levels by minimizing food wait times and personalizing customer interactions, leading to positive feedback from regular patrons
Education
Bachelor of Commerce - Operations and Logistics
UBC Sauder School of Business - University of British Columbia
Vancouver, BC05.2027
Skills
- Customer service
- Collaboration and Communication
- Customer relations
- Conflict Resolution
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
French
Limited Working
Hobbies and Interests
Surfing, Cooking, Baking, and Playing the guitar
SKILLS, ACTIVITIES & INTERESTS
Activities: UBC Sprouts, and Alpha Omicron Pi
Timeline
Logistics Intern
Rapid Inc.
07.2025 - 08.2025
Server
Juliet’s Cafe
11.2024 - 05.2025
Bachelor of Commerce - Operations and Logistics
UBC Sauder School of Business - University of British Columbia