Victor Lopez
Windsor,ON
Summary
Experienced Finance Specialist and Financial Advisor with over 8 years of proven success in delivering personalized financial solutions and driving business growth across both automotive and banking sectors. Skilled at managing high-value client portfolios, facilitating financing operations, and building strategic partnerships with lenders, advisors, and high-net-worth professionals. Currently serving as the primary Finance & Insurance (F&I) specialist at Titanium Auto, I leverage Dealertrack and Dealerpull systems to streamline deal processing while offering comprehensive F&I products — including extended warranties, GAP insurance, and loan protection — to maximize client satisfaction and dealership revenue. Previously, I managed a $100MM+ portfolio for CIBC Imperial Service clients, providing holistic financial planning and investment advice while collaborating with internal partners such as mortgage advisors, business advisors, commercial banking, and private banking teams. A relationship-builder at heart, I excel at connecting with diverse clients and partners — including lawyers, accountants, and insurance professionals — to create robust referral networks and foster business development. Passionate about community engagement and leveraging technology to enhance the client experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
F & I Manager
Titanium Auto
2023 - Current
- Serve as the dealership's primary point of contact for all F&I operations, securing financing solutions tailored to clients' credit profiles and vehicle selections.
- Leverage Dealertrack and Dealerpull software to streamline deal structuring, credit application processing, and compliance documentation.
- Collaborate with a broad network of lending partners—including TD, CIBC, General Bank, National Bank, Desjardins, and others—to negotiate competitive loan terms and ensure prompt funding.
- Present and sell a comprehensive suite of F&I products, including extended warranties, GAP insurance, loan protection, appearance protection, and anti-theft packages—driving increased per-vehicle revenue and customer satisfaction.
- Develop new business opportunities by building strategic relationships with external partners, including insurance brokers and service providers, to expand client referral networks and enhance service offerings.
- Review and explain all financing documents, maintaining full compliance with legal, regulatory, and company standards to ensure a smooth and transparent customer experience.
- Cultivate strong client relationships through personalized financial guidance, resulting in increased repeat business and customer referrals.
Sr Financial Advisor - Financial Planner
CIBC Imperial Service
2022 - 2022
- Managed a high-value client portfolio exceeding $100MM in assets under management (AUM), delivering holistic, personalized financial planning tailored to each client's evolving goals.
- Provided trusted investment advice, developed customized financial plans, and strengthened client engagement through meaningful, relationship-focused interactions.
- Collaborated closely with internal partners including mortgage advisors, business advisors, commercial banking, private banking, and other specialists to deliver comprehensive financial solutions aligned with client needs.
- Spearheaded business development by cultivating and nurturing relationships with high-net-worth professionals such as lawyers, accountants, and other trusted advisors to expand client base and referral networks.
- Built and nurtured a strong referral network through proactive relationship-building, networking, and a client-first advisory approach—resulting in increased client acquisition and retention.
- Enhanced CIBC's community presence by actively participating in local events, marketing initiatives, and outreach efforts to grow the brand and generate future business opportunities.
Investment Consultant / Investment Specialist
CIBC
2018 - 2021
- Directly impacted client experience by identifying and creating opportunities to expand CIBC's client base through active community involvement and networking.
- Partnered with CIBC Banking Centres and collaborated closely with Mortgage Advisors, Business Advisors, Financial Service Representatives, Financial Advisors, Financial Planners, Investment Advisors, Private Investment Counsel, and Commercial Banking teams to deliver comprehensive financial solutions.
- Facilitated new client relationships with flexible meeting schedules, including outside-office appointments, to accommodate clients' lifestyles and preferences.
- Delivered personalized and meaningful client experiences by connecting on a personal level and fostering trust in every interaction.
- Collaborated with Banking Centre teams to enhance client engagement through comprehensive financial planning and customized investment solutions.
- Developed deep understanding of the local market and potential client base, creating strategic sales plans that converted leads into new CIBC clients.
- Utilized strong relationship-building and networking skills to generate business opportunities and drive revenue growth.
- Elevated CIBC's brand presence through local marketing initiatives, community outreach, and partnerships with community organizations, resulting in a growing network and future business prospects.
- Investment Consultant (MFDA) - Level 7
Financial Advisor
TD
2017 - 2017
- Met customer needs by providing tailored financial advice based on comprehensive understanding of their total financial situation and life cycle needs.
- Opened and managed personal banking accounts, business accounts, mutual fund investment accounts, and direct investment accounts, ensuring compliance and accuracy.
- Assisted clients with mortgage applications, home lines of credit, personal lines of credit, personal loans, investment loans, auto loans, and loan consolidation to meet diverse financial needs.
- Referred high-net-worth clients to appropriate partners including Investment Advisors (IA), Private Investment Counsel (PIC), Trust services, Commercial Banking, and Small Business Banking to ensure specialized financial solutions.
- Handled customer issues promptly and appropriately, escalating when necessary to ensure resolution and satisfaction.
- Demonstrated expert knowledge of TDCT products and services, along with strong familiarity with products offered by other internal bank partners.
- Maintained comprehensive awareness of the local market, competitive offerings, and economic trends to provide informed guidance to clients.
- Financial Advisor - Level 6 (MFDA)
Financial Services Representative
CIBC
2016 - 2016
- Engaged daily with personal and small business clients to understand their immediate and future financial needs, provide advice, address objections, and close sales.
- Opened and managed personal banking accounts, including TFSA, RRSP, RESP, LIRA, and LIF accounts, both in Mutual Funds and Investors Edge platforms, ensuring accuracy and compliance.
- Assisted clients with mortgage applications, home lines of credit, overdrafts, loan consolidations, credit card applications, auto loans, investment loans to top up RRSPs, small business loans, and various lines of credit to meet their financial needs.
- Referred high-net-worth clients to the CIBC Imperial Service segment for specialized wealth management and personalized financial solutions.
- Proactively contacted clients by phone to identify opportunities and schedule appointments for deeper financial discussions.
- Delivered comprehensive financial planning advice encompassing cash management, credit, investments, and wealth protection.
- Educated clients on utilizing all banking channels including ATMs, Telephone Banking, Mobile, and Online Banking to maximize convenience and efficiency.
- Introduced clients to CIBC's suite of advanced digital banking technologies such as tablets, ATMs, and mobile apps, driving digital adoption and enhancing client experience.
- Financial Service Representative - Level 4 (MFDA)
Customer Service Representative
CIBC
2015 - 2015
- Provided frontline teller services, assisting clients with deposits, withdrawals, and basic account inquiries while ensuring a positive client experience.
- Helped clients manage accounts and products by connecting them to appropriate CIBC team members for further financial guidance.
- Applied strong problem-solving skills by listening attentively, addressing client concerns, and escalating issues when necessary to ensure resolution.
- Promoted and educated clients on CIBC's mobile banking applications to enhance their banking convenience and self-service capabilities.
- Maintained accurate cash handling and adhered to security and compliance procedures in all transactions.
- Customer Service Representative - Level 2
Education
Bachelor of Business Administration - BBA - International Commerce and Global Development
Niagara College
Bachelor of Business Administration (B.B.A.) - Finance, General
Goodman School of Business at Brock University
Mortgage Agent Level 1
Real Estate And Mortgage Institute of Canada Inc.
Toronto, ONAutomotive Certification Course - OMVIC
Georgian College
Skills
- Branch operations management
- Coaching and mentoring
- Retirement planning
- Wealth management
- Mortgage & Lending solutions
- Financial Advisory
Languages
Spanish
English
Certification
Branch Compliance Officer (BCO)
Timeline
Automotive Certification Course - OMVIC
Georgian College
F & I Manager
Titanium Auto
2023 - Current
Sr Financial Advisor - Financial Planner
CIBC Imperial Service
2022 - 2022
Investment Consultant / Investment Specialist
CIBC
2018 - 2021
Financial Advisor
TD
2017 - 2017
Financial Services Representative
CIBC
2016 - 2016
Customer Service Representative
CIBC
2015 - 2015
Bachelor of Business Administration - BBA - International Commerce and Global Development
Niagara College
Bachelor of Business Administration (B.B.A.) - Finance, General
Goodman School of Business at Brock University
Mortgage Agent Level 1
Real Estate And Mortgage Institute of Canada Inc.
Similar Profiles
Poonam JohalPoonam Johal
Carrier Procurement Manager at Titanium LogisticsCarrier Procurement Manager at Titanium Logistics
Jack BrannonJack Brannon
Electrical Lead at Titanium Tigers RoboticsElectrical Lead at Titanium Tigers Robotics
LINGESH KUMAR MLINGESH KUMAR M
Store Executive at TEAM HIITEC EQPT PRIVATE LIMITED Formerly Titanium Equipment and Anode Manufacturing Company PrivateStore Executive at TEAM HIITEC EQPT PRIVATE LIMITED Formerly Titanium Equipment and Anode Manufacturing Company Private
Santana LaraSantana Lara
Oncology and Bone Marrow Transplant Nurse at Karmanos Cancer InstituteOncology and Bone Marrow Transplant Nurse at Karmanos Cancer Institute
Dhruv PaliyaDhruv Paliya
IT Help Desk Support (Co-op) at St. Clair CollegeIT Help Desk Support (Co-op) at St. Clair College