Vaughn Coleman
Saskatoon,SK
Summary
Highly-motivated employee with desire to take on new challenges. Eager to learn and begin a fulfilling career. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Parts Advisor
Saskatoon Volkswagen
Saskatoon
10.2021 - Current
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Communicated effectively with vendors regarding special orders, returns, and discounts.
- Provided exceptional customer service to customers by answering questions and addressing concerns.
- Created invoices for each sale transaction.
- Advised customers on proper maintenance procedures related to vehicle components.
- Collaborated with team members to develop strategies for increasing sales revenue.
- Processed payments from customers for purchased parts.
- Assisted technicians in locating hard-to-find parts during repair jobs.
Parts Technician
Cervus Equipment
Rosthern, SK
03.2020 - 10.2021
- Communicated effectively with colleagues in other departments to coordinate timely order fulfillment.
- Cleaned work area regularly to ensure a safe working environment.
- Conducted regular physical counts of all stocked items to verify accuracy against system records.
- Assisted customers with selecting appropriate replacement parts for their machinery.
- Received and processed orders from customers, including verifying part numbers and pricing information.
- Operated forklifts safely while moving heavy materials around the warehouse.
Parts Consultant
Sherwood Chevrolet
Saskatoon, SK
06.2014 - 03.2020
- Assisted in training new employees on procedures related to parts ordering, stocking, and delivery processes.
- Prepared invoices, receipts, and shipping documents for all parts sales.
- Communicated regularly with vendors regarding special orders, backorders, and price quotes for customers' requests.
- Researched product information and specifications to determine compatibility with customer needs.
- Utilized manufacturer websites to research part numbers and verify pricing updates.
- Answered incoming calls from customers regarding order status or inquiries about specific products and parts availability.
Shipping and Receiving Clerk
Sherwood Chevrolet
Saskatoon
01.2013 - 06.2014
- Processed outbound shipments, including packing and labeling products for delivery.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Reviewed customer orders for accuracy prior to shipping goods out of the facility.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
Ramp Agent
Dryden Air Services
Saskatoon, SK
06.2012 - 01.2013
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
Shipping and Receiving Clerk
Pro Body Parts
Saskatoon, SK
09.2011 - 05.2012
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Processed outbound shipments, including packing and labeling products for delivery.
Automotive Detailer
Sherwood Chevrolet
Saskatoon, SK
09.2010 - 05.2011
- Applied waxes and polishes to the vehicle's body to protect its paint finish.
- Inspected finished products to ensure they meet customer satisfaction standards.
Shuttle Driver
Bema Autosport
Saskatoon, SK
09.2009 - 07.2010
- Observed traffic laws and followed established routes and schedules.
- Inspected exterior of vehicle before beginning shift for damage or debris removal.
- Reported any incidents or irregularities during shift to supervisor or dispatch team.
Lot Attendant for Seasonal Department
Home Depot
Saskatoon, SK
10.2007 - 08.2009
Cashier
Avalon Confectionery
Saskatoon, SK
06.2007 - 09.2007
Education
High School Diploma -
Nutana Collegiate
Saskatoon, SK01-2007
Some College (No Degree) - Drywall And Steel Stud Course
SIAST
Saskatoon, SKSkills
- Exceptional communication skills
- Customer service understanding
- Attention to detail
- Desire to learn new skills
- Verbal communication
- First aid and CPR certified
- Excellent problem solver
- Policy enforcement
Affiliations
- Exercising
- Reading
- Spending time with family
- Playing and watching sports
Accomplishments
- Regularly one of the top three parts advisors for most sales across all of FFUN Group.
Certification
- First Aid and CPR
References
- Jimmy Unruh - Correctional Officer - 306-260-3602
- Edwin Truong - Volkswagen, Assistant Parts Manager - 306-341-3328
- Pam Kueng - Former Volkswagen Parts Manager - 306-716-4637
Timeline
Parts Advisor
Saskatoon Volkswagen
10.2021 - Current
Parts Technician
Cervus Equipment
03.2020 - 10.2021
Parts Consultant
Sherwood Chevrolet
06.2014 - 03.2020
Shipping and Receiving Clerk
Sherwood Chevrolet
01.2013 - 06.2014
Ramp Agent
Dryden Air Services
06.2012 - 01.2013
Shipping and Receiving Clerk
Pro Body Parts
09.2011 - 05.2012
Automotive Detailer
Sherwood Chevrolet
09.2010 - 05.2011
Shuttle Driver
Bema Autosport
09.2009 - 07.2010
Lot Attendant for Seasonal Department
Home Depot
10.2007 - 08.2009
Cashier
Avalon Confectionery
06.2007 - 09.2007
High School Diploma -
Nutana Collegiate
Some College (No Degree) - Drywall And Steel Stud Course
SIAST
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