Summary
Overview
Work History
Education
Skills
Languages
Timeline
Quote
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Vatsal Rakeshbhai Patel

Morris,MB

Summary

Driven Supervisor/Baker with a proven track record at Tim Hortons, enhancing team productivity and customer satisfaction through strategic planning and process improvement. Skilled in training and mentoring, with a knack for complex problem-solving and inventory control. Achieved significant improvements in workflow efficiency and employee motivation, demonstrating a results-oriented approach and commitment to excellence. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.

Overview

2
2
years of professional experience

Work History

Supervisor / Baker

Tim Hortons
03.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.

Shift Supervisor

Pizza Hut
05.2022 - 02.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Managed staff hiring, training and supervision.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Education

Diploma In Computer System Technician - Network Administration And Security Professional (NASP)

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
04.2023

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Process Improvement
  • Inventory Control
  • Schedule development
  • Negotiation
  • Software experience
  • Financial Management
  • Industrial hygiene
  • Analytical Thinking
  • Issue Research

Languages

English
Full Professional

Timeline

Supervisor / Baker

Tim Hortons
03.2023 - Current

Shift Supervisor

Pizza Hut
05.2022 - 02.2023

Diploma In Computer System Technician - Network Administration And Security Professional (NASP)

Cambrian College of Applied Arts And Technology

Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett

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