Vatsal Thakkar
Burnaby,BC
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Integrity Service Limited
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Engaged in friendly conversation with customer to better uncover individual needs.
Customer Service Representative
Integrity services ltd
10.2021 - 08.2023
- Greeted customers and identified their needs
- Provided information about products and services available to customers
- Processed customer orders accurately and efficiently
- Maintained an organized system for tracking customer interactions and feedback
- Escalated unresolved customer issues to the appropriate department or manager for resolution
- Assisted customers with returns, exchanges, refunds, and other transactions as needed
- Suggested product solutions based on individual customer needs
Education
Data Analysis - Data Analysis
Bk School of Management
09.2022
BBA - Accounting
Nc Bodiwala
08.2021
Skills
- Customer service
- Cashier
- Selling Products
- Flexible
- Processing Payments
- Stock Management
- Product Merchandising
- Opening and Closing Procedures
- Cash Handling
Availability
Tuesday - 1 pm to 10.30/ Wednesday - 4 pm to 10.30Pm / Thursday - Sunday ( 8 am to 11 Pm)
Languages
English
Full Professional
Hindi
Full Professional
French
Elementary
Certification
Serve It Right
Timeline
Customer Service Representative
Integrity services ltd
10.2021 - 08.2023
Sales Assistant
Integrity Service Limited
Data Analysis - Data Analysis
Bk School of Management
BBA - Accounting
Nc Bodiwala
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