Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vatsal Patel

Edmonton,AB

Summary

Results-driven administrative officer with over 5 years of experience overseeing office operations in fast-paced, deadline-driven environments. Demonstrated expertise in developing and maintaining detailed administrative and procedural processes to streamline operations, enhance accuracy, and meet organizational goals. Proven ability to collaborate cross-functionally with various departments to facilitate information flow and troubleshoot issues effectively.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Amazon Flex, Uber Eats , DoorDash, Skip
01.2025 - Current


  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed inventory and ensured safe handling while transportation.

Administrative Assistant

Alberta Tech
10.2024 - 01.2025
  • Help customers over phone and email with their questions about services like the internet, TV, alarms, camera, and other security products.
  • Keep records of customer request, appointments and installations.
  • Arrange schedules for technicians to install or repair services.
  • Answer phone calls and emails from customers and provide basic support.
  • Prepare invoices, receipts and other simple paper work.
  • Order and track office supplies and equipment for the team.
  • Follow up with customer to confirm appointments or check on their satisfaction.
  • Maintain files and keep the office organized.
  • Communicate with suppliers and vendors if needed.

Administrative Officer

Build Rite Homes Ltd
07.2023 - 07.2024
  • Review, evaluate and implement new procedures
  • Establish work priorities and ensure procedures are followed and deadlines are met.
  • Carry out administrative activities of establishment.
  • Assemble data and prepare periodic and special reports, manuals and correspondence.
  • Oversee and co-ordinate office administrative procedures.

Administrative Officer

Glansubi Industries
04.2022 - 06.2023
  • Prepare regular reports on expenses and office budgets
  • Maintain and update company databases
  • Organize a filing system for important and confidential company documents
  • Provide support to clients and employees
  • Review and update office policies as needed
  • Maintain a company calendar and schedule appointments
  • Prepare reports and presentations with statistical data, as assigned
  • Arrange travel and accommodations
  • Schedule in-house and external events
  • Assures interface between support sales, support business, delivery, Back Office, Process development and the customer

Administrative Officer

Satyam Industries (Sister company of Glansubi Industries)
07.2017 - 03.2022
  • Prepare regular reports on expenses and office budgets.
  • Maintain and update company databases.
  • Organize a filing system for important and confidential company documents.
  • Answer queries by employees and clients.
  • Update office policies as needed.

Junior Team Lead

Casting Networks India Pvt Ltd
01.2015 - 06.2017
  • Supervising Team Activities
  • Replying satisfactory to email queries.
  • Handling customer requests.
  • Assistance in all the on ground talent activities.
  • Photo processing of images that are submitted through website using a proprietary software.

Education

Master of Business Administration -

Ganpat University
04.2013

Bachelor of Commerce - undefined

Gujarat University
04.2011

Skills

  • Expert in Microsoft Office (Word, Excel, and PowerPoint), MS Access, MS Outlook
  • Administrative Management
  • Database Coordination
  • Communication skills
  • Teamwork and interpersonal skills
  • Customer service skills
  • Problem-solving skills
  • Technology and software skills
  • Package scanning
  • Delivery logging
  • Inventory management

Timeline

Delivery Driver

Amazon Flex, Uber Eats , DoorDash, Skip
01.2025 - Current

Administrative Assistant

Alberta Tech
10.2024 - 01.2025

Administrative Officer

Build Rite Homes Ltd
07.2023 - 07.2024

Administrative Officer

Glansubi Industries
04.2022 - 06.2023

Administrative Officer

Satyam Industries (Sister company of Glansubi Industries)
07.2017 - 03.2022

Junior Team Lead

Casting Networks India Pvt Ltd
01.2015 - 06.2017

Bachelor of Commerce - undefined

Gujarat University

Master of Business Administration -

Ganpat University

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Vatsal Patel