Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Vathsala Danabalan

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skilled Talent Acquisition Coordinator, Procurement Customer Service Executive and Administrative Support Officer. I possess comprehensive experience as a Talent Acquisition Coordinator, specializing in facilitating the recruitment process to attract top talent for the organization. I have amassed extensive experience in procurement over the past 5 years. My expertise lies in strategically sourcing goods and services, negotiating contracts, and managing supplier relationships to optimize value and minimize costs for the organization. I bring a wealth of experience as a Customer Service Executive, dedicated to delivering exceptional service and ensuring customer satisfaction across various industries. With a strong focus on building positive relationships, resolving inquiries efficiently, and exceeding customer expectations, I have consistently contributed to enhancing the overall customer experience. As an Administrative Support officer, I can prioritize tasks, manage time efficiently, and maintain a well-organized workspace and filing system, being meticulous in handling tasks, proofreading documents, and maintaining accuracy in data entry and record-keeping.

Overview

14
14
years of professional experience

Work History

HR Intern

Fresh Find
12.2023 - 02.2024

• Utilize various channels such as job boards, social media, professional networks, and referrals to recruit potential candidates.
• Collaborate with hiring managers to understand position requirements and develop targeted sourcing strategies.
• Review resumes and applications to identify qualified candidates.
• Conduct initial screening interviews or assessments to evaluate candidates' skills, qualifications, and fit for the role.
• Coordinate and schedule interviews with hiring managers and interview panels.
• Manage the end-to-end recruitment process, including scheduling interviews, coordinating candidate travel arrangements (if necessary), and managing communication with candidates throughout the process.
• Ensure a positive candidate experience by providing timely updates, feedback, and guidance at each stage of the recruitment process.
• Assist in the onboarding process for new hires by coordinating pre-employment activities, collecting required documentation, and facilitating orientation sessions.

• Utilize various channels such as job boards, social media, professional networks, and referrals to r potential candidates.
• Collaborate with hiring managers to understand position requirements and develop targeted sourcing strategies.
• Review resumes and applications to identify qualified candidates.
• Conduct initial screening interviews or assessments to evaluate candidates' skills, qualifications, and fit for the role.
• Coordinate and schedule interviews with hiring managers and interview panels.
• Manage the end-to-end recruitment process, including scheduling interviews, coordinating candidate travel arrangements (if necessary), and managing communication with candidates throughout the process.
• Ensure a positive candidate experience by providing timely updates, feedback, and guidance at each stage of the recruitment process.
• Assist in the onboarding process for new hires by coordinating pre-employment activities, collecting required documentation, and facilitating orientation sessions.



Lunchroom Supervisor

Durham District School Board
03.2023 - 12.2023
  • Support students in various classroom settings to provide lunch break supervision on a daily or supply basis
  • Deal with discipline problems and carry out assigned noon hour supervision duties.

Procurement Team Leader

Mindox Techno Pte Ltd
09.2018 - 02.2023
  • Lead, mentor, and manage the procurement team, providing guidance and support to ensure high performance and professional development.
  • Assign tasks and responsibilities to team members, ensuring that procurement activities are carried out efficiently and deadlines are met.
  • Analyze procurement spend data to identify cost-saving opportunities, trends, and areas for improvement.
  • Source vendors, prepare and process Purchase Orders, and coordinate with suppliers
  • Oversee the selection of suppliers based on quality, cost, reliability, and service, ensuring that the best value is obtained.
  • Lead negotiations with suppliers to secure favorable terms, including pricing, delivery schedules, and payment terms.
  • Maintain internal inventory of supplies and equipment
  • Work with suppliers to improve their performance, addressing any issues and fostering strong, collaborative relationships.
  • Oversee the issuance, approval, and management of purchase orders, ensuring accuracy and compliance with company policies.
  • Establish and maintain long-term agreements with key suppliers to ensure continuity of supply and stability in pricing.
  • Oversee the drafting, review, and management of procurement contracts, ensuring compliance with legal and regulatory requirements
  • Develop and implement procurement strategies that align with the organization’s goals, ensuring cost-effectiveness and efficiency.
  • Receive incoming shipments and verify that the quantity and type of items match the purchase orders or delivery notes.
  • Sign off on delivery documents, noting any discrepancies, damages, or shortages for further action.
  • Accurately enter received items into the inventory management system, updating stock levels and maintaining accurate records.
  • Maintain organized records of all receiving documents, including delivery receipts, invoices, and inspection reports.

Talent Acquisition Coordinator

Mediacorp
06.2016 - 08.2018
  • Assist in drafting and updating job descriptions for open positions in collaboration with hiring managers.
  • Post job openings on various job boards, social media platforms, and the company’s career page, ensuring consistency in the job listing.
  • Review resumes and applications to shortlist candidates who meet the required qualifications and experience for further consideration.
  • Conduct preliminary phone or video interviews to assess candidates' suitability and interest in the role.
  • Keep candidates informed throughout the recruitment process, providing timely updates on their application status.
  • Collect and relay feedback from hiring managers after interviews to ensure timely decision-makin
  • Arrange interviews between candidates and hiring managers, coordinating with all parties to find suitable times.
  • Assist in drafting and sending offer letters, employment contracts, and other necessary documentation to selected candidates.
  • Coordinate background checks, reference checks, and other pre-employment screenings as required.
  • Help prepare onboarding materials, schedule orientation sessions, and ensure new hires have a smooth transition into the company.

Customer Service Executive

S-Cool Air Systems Pte Ltd
05.2014 - 05.2016
  • Handle incoming customer inquiries via phone, email, chat, or social media, providing accurate and timely information.
  • Address and resolve customer complaints and issues, ensuring a positive customer experience by providing effective solutions providing accurate and timely information
  • Conduct follow-up communications to ensure that customer issues are fully resolved and that they are satisfied with the service provided.
  • Process customer orders, including taking orders, entering them into the system, and confirming order details with the customer.
  • Provide customers with updates on the status of their orders, shipments, and delivery timelines.
  • Handle difficult or crisis situations with professionalism and composure, mitigating any potential damage to the company’s reputation.
  • Handle high volume of calls.

Administrative Support Officer

Oversea-Chinese Banking Corporation, OCBC Bank
04.2012 - 04.2014
  • Coordinate appointments, meetings, and conferences.
  • Handle the creation, organization, and maintenance of important documents, files, and records, both in physical and digital formats.
  • Monitor and manage office supplies, including ordering, stocking, and distributing items as needed to ensure that all departments are well-equipped. including booking meeting rooms and arranging necessary resources.
  • Assist customers and clients with inquiries, providing information or directing them to the appropriate department or staff member.
  • Assist with the preparation, processing, and tracking of invoices, bills, and expense reports.
  • Coordinate the maintenance and repair of office equipment, such as printers, copiers, and computers, to ensure smooth daily operations.
  • Help with the onboarding process for new employees by preparing orientation materials, coordinating training sessions, and setting up workstations.


Assistant Producer and Director

Mediacorp
04.2010 - 04.2012
  • Conduct research on topics, guests, and content relevant to the program, gathering information that will help in the planning and development of episodes.
  • Assist in the preparation of scripts, including proofreading, fact-checking, and ensuring that the content aligns with the show’s format and guidelines.
  • Lead production teams in studio recording, filming, editing, packaging, and post-production processes
  • Work out production schedule and deliver programs within timeframe
  • Manage work within production budget
  • Contribute ideas and contents for story developments
  • Track usage and payment of creative services
  • Coordinate schedules for the production team, talent, and guests, ensuring that all parties are informed and available for shoots, meetings, and rehearsals.
  • Assist in identifying and securing locations for filming, including obtaining necessary permits and coordinating logistics
  • Provide hands-on assistance during shoots, including managing props, setting up scenes, and ensuring that production runs smoothly.
  • Assist in the review and selection of footage, providing input on edits, music selection, and the overall flow of the program.
  • Assist in monitoring the production budget, ensuring that expenses stay within allocated limits, and tracking costs for materials, equipment, and crew.

Education

Certification in Professional Learning Foundations in Talent Planning And Acquisition of Human Resources -

McMaster University Continuing Education
04.2024

Advanced Diploma - undefined

Management Development Institute of Singapore
11.2009

Diploma in Mass Communications Management in Journalism And Mass Communication - undefined

Management Development Institute of Singapore
07.2008

Skills

  • Recruitment
  • Analytical Skills
  • Multi-tasking
  • Talent Management
  • Candidate Sourcing
  • Telephone Interviewing
  • Technology Proficiency
  • Documentation and Reporting
  • MS Office
  • Technology Proficiency - SAP, Quickbooks, ERP

Software

SAP

ERP

Quickbooks

Timeline

HR Intern

Fresh Find
12.2023 - 02.2024

Lunchroom Supervisor

Durham District School Board
03.2023 - 12.2023

Procurement Team Leader

Mindox Techno Pte Ltd
09.2018 - 02.2023

Talent Acquisition Coordinator

Mediacorp
06.2016 - 08.2018

Customer Service Executive

S-Cool Air Systems Pte Ltd
05.2014 - 05.2016

Administrative Support Officer

Oversea-Chinese Banking Corporation, OCBC Bank
04.2012 - 04.2014

Assistant Producer and Director

Mediacorp
04.2010 - 04.2012

Certification in Professional Learning Foundations in Talent Planning And Acquisition of Human Resources -

McMaster University Continuing Education

Advanced Diploma - undefined

Management Development Institute of Singapore

Diploma in Mass Communications Management in Journalism And Mass Communication - undefined

Management Development Institute of Singapore
Vathsala Danabalan