SHIVOM SHIVOM
Surrey,BC
Summary
Dedicated healthcare professional adept at coordinating training, paperwork, and specific community-based resources. Exceptional communication and planning abilities with an organized and thorough nature.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Community Health Worker
Island Health Authority
Victoria
09.2022 - Current
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Collected data on program effectiveness, utilizing findings to continuously improve service provision and meet community needs.
Community Health Worker
Green Staff Medical Canada
Surrey
07.2024 - 09.2024
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with patient treatment teams and participated in care coordination procedures.
Food Delivery Driver
DoorDash
Vancouver, BC
05.2024 - 06.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Brand Ambassador
Brand Momentum
Mississauga, ON
03.2024 - 04.2024
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Education
Care Aid Diploma - Health Care Assistant Candidate
Western community college
Surrey06.2024
Diploma - Business
Keystone College
Surrey09.2024
Bachelor of Arts (B.A.) - History, Political Science, Maths, Economics, Engl
Himalayan Garhwal Maharaja Agersen University
Garhwal07.2022
Skills
- Teamwork and Collaboration
- Relationship Building
- First Aid/CPR
- Attention to Detail
- Multitasking Abilities
- Recordkeeping
- Data Entry
- Calm Under Pressure
- Self-Directed
- Social Perceptiveness
- Active Listening
- Cultural Awareness
- Interpersonal Communication
Certification
- Health Care Assistance/ Registered Care Aid No. (149575)
- Food Safe Level1
- WHIMS
- Violence Prevention Certification
- Hand Hygiene Certification
- Emergency Aid and CPR Level C
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Community Health Worker
Green Staff Medical Canada
07.2024 - 09.2024
Food Delivery Driver
DoorDash
05.2024 - 06.2024
Brand Ambassador
Brand Momentum
03.2024 - 04.2024
Community Health Worker
Island Health Authority
09.2022 - Current
Care Aid Diploma - Health Care Assistant Candidate
Western community college
Diploma - Business
Keystone College
Bachelor of Arts (B.A.) - History, Political Science, Maths, Economics, Engl
Himalayan Garhwal Maharaja Agersen University