Vassiliki Stouraitis
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level flight attendant position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Server
Rebel Greek
07.2023 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Castle John's
11.2022 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server
The Eldon Of Bradford
12.2021 - 10.2022
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Pizza Maker
Domino's Pizza
03.2021 - 10.2022
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.
Cashier
Mary Brown's Chicken & Taters
10.2020 - 03.2021
- Learned duties for various positions and provided backup at key times.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Kawartha Dairy
03.2016 - 10.2020
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Huron Heights Night School
Newmarket, ON06.2020
Skills
- Bill computation
- Food Delivery
- Food Safety Standards
- Transactions and Cash Handling
- Tableside Etiquette
- Sales Techniques
- Guest Relations Management
- Menu Recommendations
- High Energy and Stamina
- Food and Beverage Upselling
- Decision-Making
- Ability to Lift 30 Pounds
Languages
English
Native or Bilingual
Greek
Professional Working
French
Limited Working
Spanish
Limited Working
Timeline
Server
Rebel Greek
07.2023 - Current
Server
Castle John's
11.2022 - Current
Server
The Eldon Of Bradford
12.2021 - 10.2022
Pizza Maker
Domino's Pizza
03.2021 - 10.2022
Cashier
Mary Brown's Chicken & Taters
10.2020 - 03.2021
Cashier
Kawartha Dairy
03.2016 - 10.2020
High School Diploma -
Huron Heights Night School
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