Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Timeline
Generic

Vasilis GOGAS

Laval,QC

Summary

Exceptional Operations Manager focused on successful team building, prioritizing safety, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

5
5
years of professional experience

Work History

Manager of Operations

FedEx Express
10.2020 - Current
  • Ensuring efficient package handling and compliance of administrative processes through the management of package handlers and couriers
  • Managing staff by recruiting, orienting and training employees
  • Establishes strategic goals by gathering pertinent business, financial, service and operational information.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.

Operations Manager Assistant

FedEx Express
05.2019 - 10.2020
  • Oversee daily operations, such as staffing, scheduling and customer relations
  • Complete internal audits of daily procedures/ protocols
  • Report on budget and costs
  • Provide training to new employees
  • Provide conflict resolution and to carry out evaluations of present company goals and suggest changes/ improvements.

Courier Team Lead

FedEx Express
11.2018 - 05.2019
  • Provide leadership and support to a team of couriers while ensuring an equal work load
  • Oversee the day to day operations of the couriers while monitoring team performance, providing conflict resolution and report on metrics.

Education

Master of Arts (History) -

McGill University
01.2016

Bachelor of Arts (History) -

McGill University
01.2013

DEC: Law, Justice & Society -

Dawson College
01.2010

Skills

  • Proficient in Workday
  • Proficient with Microsoft Excel, Word, Outlook and Powerpoint
  • Precision Nutrition Level 1 Certification (Sports and Exercise Nutrition) 2015
  • Training for Warriors Level 1 Coaching Certification 2015
  • YMCA FITT Certification 2013

Languages

French
English
Greek

Awards

FedEx Canadian Award of Excellence (2018)

References

Provided on demand

Timeline

Manager of Operations

FedEx Express
10.2020 - Current

Operations Manager Assistant

FedEx Express
05.2019 - 10.2020

Courier Team Lead

FedEx Express
11.2018 - 05.2019

Master of Arts (History) -

McGill University

Bachelor of Arts (History) -

McGill University

DEC: Law, Justice & Society -

Dawson College

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Vasilis GOGAS