VASHILTA KUMAR
Stockton
Summary
Customer Service Representative with3 years of experience enhancing customer satisfaction and loyalty. Proficient in bilingual communication, Microsoft Excel, and Microsoft Word, consistently delivering exceptional service. Known for effective collaboration and problem-solving, aiming to further improve customer relations and team productivity.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon Warehouse
07.2023 - 09.2024
- Efficiently manage order picking, fulfillment, and inventory tracking, ensuring timely deliveries
- Assist HR in resolving employee issues and managing leave requests, enhancing team productivity
- Utilize asset tracking systems to maintain accurate inventory records, reducing discrepancies
- Collaborate with team members to streamline warehouse operations, improving workflow efficiency
Retail Sales Associate
Sears
11.2021 - 07.2023
- Built strong customer relationships, consistently surpassing service expectations, enhancing loyalty
- Handled cash transactions accurately, reducing errors and maintaining balanced registers
- Efficiently stocked shelves, ensuring optimal product availability and organized displays
- Boosted sales through personalized service, achieving monthly targets and enhancing customer loyalty
English Tutor
Cesar Chavez
08.2020 - 05.2021
- Guided students on assignments, resumes, and college applications, enhancing their academic success
- Improved students' professional and interpersonal skills through structured tutoring sessions
- Helped students achieve measurable progress in their academic and career preparations
Education
Bachelor's degree - Psychology
Southern New Hampshire University - Remote
01.2025
Associate's degree - Health Science
San Joaquin Delta
01.2025
High School Diploma - undefined
Cesar Chavez High School
Stockton, CA05.2021
Skills
- Customer service
- Communication skills
- Bilingual
- Microsoft Word
- Microsoft Excel
- Computer skills
- Sales
- Administrative experience
- Time management
Languages
Hindi
Native or Bilingual
Timeline
Warehouse Associate
Amazon Warehouse
07.2023 - 09.2024
Retail Sales Associate
Sears
11.2021 - 07.2023
English Tutor
Cesar Chavez
08.2020 - 05.2021
Associate's degree - Health Science
San Joaquin Delta
High School Diploma - undefined
Cesar Chavez High School
Bachelor's degree - Psychology
Southern New Hampshire University - Remote
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