Dependable and resilient individual with deep commitment to public safety and team leadership. Possesses basic but strong foundation in understanding of emergency response protocols and proficient in firefighting techniques. Dedicated to ensuring community safety and operational efficiency through effective leadership and collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Outside Services Manager
San Jose Country Club
10.2022 - Current
Enhanced customer satisfaction by providing efficient and courteous service to golf course patrons.
Maintained a clean and orderly work environment, adhering to company standards for appearance and safety.
Evaluated employee performance periodically through assessments or reviews, providing constructive feedback for growth opportunities.
Implemented effective training programs for new hires, minimizing turnover rate while maximizing productivity.
Managed a team of service attendants, ensuring optimal performance and staff development.
Assisted in coordinating tournaments and outings, ensuring timely starts and smooth operation of events.
Oversaw scheduling of staff shifts, balancing workload efficiently while avoiding overtime costs as possible.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Commercial Roofer
Bigham Taylor Roofing Company
01.2021 - 11.2022
Adhered to all safety practices for personal and team protection.
Enhanced team collaboration for timely project completion through clear communication and task delegation.
Removed and disposed of old roofing materials.
Achieved positive client feedback through meticulous attention to detail during installation and post-installation inspections.
Improved customer satisfaction by promptly addressing concerns and providing tailored solutions.
Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
Performed patching and resealing of roofs to provide maintenance, repairs and protection.
Followed manufacturer instructions and specifications to perform proper installation.
Cleaned up work areas upon completion of projects.
Operated variety of tools and equipment to safely and efficiently perform tasks.
Assisted in installation of skylights, solar panels and other roof accessories.
Airman
United States Navy, USN
04.2017 - 05.2020
Trained in aviation and ship board firefighting
Performing ground and deck duties involved in the take-off and landing of aircraft
Serving as a member of crash crews and security alert team
Standing security watches on flight lines or decks
Doing temporary duty for 120 days with food service division
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.