Summary
Overview
Work History
Education
Skills
Languages
Certification
Psychology, reading, healthy life style, crafts
Timeline
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Varvara Tsymbal

Toronto,ON

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Account Manager

Gossips Beauty & Nail Salon
10.2023 - 04.2024
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.

Account Manager

Icon Tattoo
08.2023 - 04.2024
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
  • Developed and implemented strategies to increase client retention.
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
  • Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.

Education

Diploma - Advertising & Marketing Communications

Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON
04.2023

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations
  • Strategic and social selling
  • Academic Writing
  • Critical Thinking
  • Project Management
  • Content Development
  • Strategic Planning
  • Data Analytics
  • Conflict Resolution

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Certification

  • Certified Account Manager, Hootsuite - April,2023

Psychology, reading, healthy life style, crafts

I am very interested in psychology. I am reading a lot books about how to engage with people in the conversation, what are their physical signs and what do they mean. I like to analyze everything around me. I am living a healthy life style, waking up early, going to the gym and eating a healthy food. Meantime I also love doing something hand crafting which opens up my creativity. 

Timeline

Account Manager

Gossips Beauty & Nail Salon
10.2023 - 04.2024

Account Manager

Icon Tattoo
08.2023 - 04.2024

Diploma - Advertising & Marketing Communications

Sheridan College Institute of Technology And Advanced Learning
Varvara Tsymbal