Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Volunteer Activities
Generic

Varunteja Papammagari

Summary

Results-driven professional with a strong background in technology, customer service, and data analysis. Proficient in cloud computing, digital marketing, Google Ads, Analytics, AWS Cloud Solutions, and Power BI. Excels at solving complex problems, improving business operations, and optimizing customer experience. Passionate advocate for leveraging technology to enhance business efficiency and drive innovation.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Process Analyst

Tech Mahindra
05.2022 - 07.2023
  • Achieved a 99% accuracy rate in data verification, exceeding SLA expectations
  • Ensured data security compliance and optimized workflows for improved efficiency
  • Spearheaded process improvement initiatives, enhancing accuracy and performance
  • Delivered exceptional customer service by troubleshooting and resolving technical issues

Digital Marketing Associate

Bigbears - Ad Agency
11.2021 - 04.2022
  • Managed social media campaigns, increasing brand engagement by 20%
  • Applied SEO strategies, optimized content, and conducted keyword research
  • Analyzed marketing campaigns using Google Analytics and Power BI, providing insights for growth
  • Assisted in developing cloud-based digital marketing solutions

Business Development Executive

Super Healthy
07.2021 - 09.2021
  • Developed sales and marketing strategies, driving a 15% increase in customer satisfaction
  • Built and maintained strong client relationships to enhance business growth
  • Provided after-sales support and improved customer retention through data-driven insights

Social Media Marketing Specialist

Gao Tek Inc.
04.2021 - 06.2021
  • Managed global virtual conferences, increasing brand visibility
  • Implemented digital marketing strategies leveraging cloud technologies for better outreach
  • Executed data-driven marketing techniques to optimize event engagement

Education

Bachelor of Business Administration -

Ethames College of Business

Master of Business Administration -

University Canada West
Vancouver, BC
04-2025

Skills

  • AWS Cloud Solutions & Architecture
  • Data Analysis & Market Research
  • Customer Service & Client Relations
  • Power BI & Google Analytics
  • Digital Marketing
  • Google Ads & SEO Optimization
  • CRM & Customer Retention Strategies
  • Problem-Solving & Process Improvement
  • Process documentation
  • Keyword research
  • Sales and marketing
  • Content scheduling

Accomplishments

  • At Tech Mahindra , I identified inefficiencies in operational processes that were affecting performance. As part of a process improvement initiative, I conducted a thorough analysis using Microsoft Excel to evaluate current workflows and Tableau to visualize data. By streamlining processes and introducing new efficiency measures, I was able to achieve a 20% increase in operational efficiency and a 10% improvement in accuracy .
  • At Bigbears - Ad Agency , I noticed the need to boost brand engagement through a more strategic social media approach. I developed and executed targeted campaigns, using Google Analytics to track engagement and optimize content in real-time. This resulted in a 20% increase in brand engagement across key platforms.
  • At Super Healthy , I was tasked with improving customer satisfaction through a more tailored sales and marketing strategy. I used Salesforce to gain customer insights, which informed a set of targeted marketing campaigns. This led to a 15% increase in customer satisfaction through personalized communication and improved service offerings.
  • During my time at Gao Tek Inc. , I managed several global virtual conferences designed to boost brand visibility. By using Zoom and Linkedin , I ensured smooth event execution, reaching a wider audience and increasing engagement by 30% .

Certification

  • AWS Cloud Solutions Architect – Associate
  • Six Sigma Yellow Belt Certification
  • Advanced Google Analytics
  • Fundamentals of Digital Marketing (Google)
  • Google Display Ads & Search Ads Certification
  • Generative and Responsible AI

Languages

English (Fluent)
Native or Bilingual
Hindi (Fluent)
Native or Bilingual
Telugu (Fluent)
Native or Bilingual
French
Elementary

Timeline

Process Analyst

Tech Mahindra
05.2022 - 07.2023

Digital Marketing Associate

Bigbears - Ad Agency
11.2021 - 04.2022

Business Development Executive

Super Healthy
07.2021 - 09.2021

Social Media Marketing Specialist

Gao Tek Inc.
04.2021 - 06.2021

Bachelor of Business Administration -

Ethames College of Business

Master of Business Administration -

University Canada West

Volunteer Activities

  • University Canada West – Volunteer (May 2024)
    Assisted in organizing and managing the UCW convocation ceremony, ensuring smooth event flow and providing support to graduates and attendees.
  • Vanstu Events – Event Coordinator & Social Media Marketer (May 2024 - Sep 2024)
    Managed event logistics and guest entry, while boosting brand awareness and event attendance through targeted social media campaigns.
Varunteja Papammagari