Varunsai Sandiri

• Customer Service: Providing excellent customer service by assisting customers with their postal needs, including sending and receiving mail and packages, purchasing postage, and answering inquiries about postal services.
• Mail and Package Handling: Processing and sorting incoming and outgoing mail and packages accurately and efficiently. Ensuring all items are handled with care and delivered promptly.
• Administrative Tasks: Managing various administrative tasks such as maintaining records, updating databases, and handling financial transactions including cash, credit, and debit card payments.
• Inventory Management: Keeping track of postal supplies and merchandise, restocking as necessary, and ensuring the retail area is well-organized and presentable.
• Compliance and Security: Adhering to Canada Post’s policies and procedures, including security protocols and confidentiality guidelines to protect customer information.
• Team Collaboration: Working closely with colleagues to ensure seamless operations and providing support where needed to achieve team goals.

This role allows me to interact with a diverse group of customers, address their needs, and contribute to the community by ensuring reliable postal services. I am excited to bring my skills and enthusiasm to Canada Post and look forward to contributing to its continued success.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
• Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
• Processed payments and provided receipts to establish proof of transaction.
• Recommended accessories and complementary purchases to boost revenue.

• To handle a team of 15 members and guide them to achieve the targets.
• Set week-to-week planning and arrange meetings with the clients and the employees.
• Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Participated in weekly meetings with executive leadership team members to discuss progress toward goals. Identified potential clients, built relationships, and negotiated contracts.
• Supported sales team members to drive growth and development. Maintained a database of existing customers and prospective leads.
• Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

• Collaborated with cross-functional teams to develop innovative solutions for clients' needs.
• Set up potential client contacts, cultivated relationships and followed through on service needs.
• Researched new markets to identify opportunities for growth.
• Identified business prospects through cold calling, networking, marketing and database leads.
• Maintained accurate records of customer accounts using CRM software.
• Organized documents to prepare client invoices.

• General Secretary of an NGO named Bachpan Prayaas.
• Volunteered in awareness campaigns in the COVID-19 pandemic days of 2020 and 2021.
• Volunteered to Walk for Cancer awareness.
• Annual Sports Meet, SNIST, Hyderabad 2018

• I have developed an Automated Home monitoring system using FPGA.
• Tested software applications prior to release and identified issues requiring resolution.
• Maintained a safe working environment by adhering to safety protocols during all stages of project development.
• Reviewed and updated technical documentation, ensuring accuracy and compliance with industry standards.
• Developed strong relationships with peers and mentors, fostering a collaborative work environment conducive to learning and growth.
• Expanded knowledge of relevant industry regulations, codes, and standards to ensure projects were completed in compliance with all requirements.