Summary
Work History
Education
Skills
Generic

Varun Vijay

Scarborough,Ontario

Summary

Enthusiastic Customer Service Representative eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of strategies to maintain a good relationship with every client and I have received training working in restaurants in the service industry mainly in Restaurants in Canada part-time. Motivated to learn, grow and excel in Customer Service Industry.

Work History

Customer Service Executive )( Customer Service Executive ) Social

  • Service
  • ProjectReceive and log complaints
  • Arrange for refunds and credits
  • Arrange for billing for services
  • Answer inquiries and provide information to customers
  • Addressing customers' complaints or concerns
  • Access and process information
  • Maintain records and statistics
  • Addressing customers' complaints or concerns
  • Microsoft] (Excel (lookups and pivot tables),
  • Word, PowerPoint), Data Analysis (Tableau)
  • Salesforce- Lightning (to provide category teams with insights on category performance and other ad-hoc inquiries as requested in a timely manner.)
  • Basic Understanding of Python coding language, But I’m trying to learn its uses in the field of Marketing (Deep learning and
  • Ai application in marketing
  • Work Skills
  • Known-
  • Participated in the 101 village project of Amrita SeRVe- a program that selects 101 villages throughout India with the goal of helping them get self-reliant and apparently, become role-model villages for the country, and it is still exciting to think about the whole internship as a decent experience as a volunteer.

Volunteer

Amrita SeRVe 101 Village Adoption Project
India, Kerala
09.2018 - 10.2018
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Supported staff with clerical work and other office tasks.
  • Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
  • Spoke with community organizations to boost outreach and highlight programs successes.

Intern

Google's startup weekend; It is a three-day program where aspiring entrepreneurs pitch their ideas.
India
08.2018 - 08.2018
  • Sorted and organized files, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.

Education

Bachelor of Business Administration -

Amrita University

Strategic Global Business Management

Conestoga College

Skills

  • Customer-centric, putting customers first! I’m
  • Interested in understanding more about Customer inquiries to provide in-depth
  • Information regarding an establishment's goods,
  • Provide customer services such as receiving
  • Payments and processing requests for services
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Self-Motivated

Similar Profiles

CREATE PROFILE
Varun Vijay