Varshdeepak Kaur Kang
Toronto
Summary
Dynamic professional with extensive experience as a Dental Receptionist at Scotia Dental, excelling in customer service and appointment scheduling. Proven ability to enhance operational efficiency through process improvements and effective communication. Adept at multitasking and navigating dental terminology, fostering trust and satisfaction among patients and staff alike.
Overview
5
5
years of professional experience
Work History
Dental Receptionist
Scotia Dental
11.2022 - 04.2025
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Senior Scheduling Coordinator
ParaMed Home Health Care
04.2020 - 10.2022
- Provided regular updates on project status to senior management, facilitating informed decision-making regarding resource allocation and prioritysetting.
- Implemented process improvements that resulted in significant time savings across multiple departments.
- Reduced scheduling conflicts by proactively identifying potential issues and coordinating with team members to resolve them.
- Played a pivotal role in the successful completion of numerous high-profile projects by providing expert guidance on all aspects of scheduling management.
Education
Associate of Arts - Public Administration And Health Management
Cape Breton University
Sydney, None04-2020
Skills
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Receptionist
Scotia Dental
11.2022 - 04.2025
Senior Scheduling Coordinator
ParaMed Home Health Care
04.2020 - 10.2022
Associate of Arts - Public Administration And Health Management
Cape Breton University
Similar Profiles
Jiexin (Grace) WanJiexin (Grace) Wan
Office Administrator at Scotia DentalOffice Administrator at Scotia Dental
Danielle RumboltDanielle Rumbolt
Dental Hygienist at Scotia DentalDental Hygienist at Scotia Dental
Shivam JhanjiShivam Jhanji
Dental Hygienist at Smile Care Dental Centre and Vimy Dental Care centreDental Hygienist at Smile Care Dental Centre and Vimy Dental Care centre