Drishyanjali Kammili parambath
Customer Service Representative
Toronto,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Customer Service Supervisor
Tim Hortons
East York, ON
11.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Customer Service Representative
Aster MIMS Hospital
Calicut, Kerala
05.2021 - 08.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Front Office Receptionist
Sravana Hearing Aid Centre
Calicut, Kerala
05.2020 - 05.2021
- Enhanced customer satisfaction by providing timely and accurate information in response to inquiries.
- Increased efficiency through proficient use of office software, including word processing and spreadsheet applications.
- Streamlined front office operations by effectively managing appointments and maintaining up-to-date patient records.
Education
Post Graduate Diploma - Financial Planning And Wealth Mangement
Lambton College of Applied Arts And Technology
Toronto, ON 07.2021 - 04.2023
Master Of Commerce - Finance
Zamorins Guruvayoorapan College
Calicut / Kerala 04.2018 - 04.2020
Bachelor of Commerce - Accounting And Finance
St Joseph Devagiri College
Calicut, Kerala 04.2018 - 04.2020
Skills
- Teamwork and Collaboration
- Project Leadership
- Planning and Coordination
- Project Scheduling
- Budgeting and Cost Savings
- Organization and Time Management
- Deadline Adherence
- Written and verbal communication
- Business Development
- Decision-Making
Timeline
Customer Service Supervisor
Tim Hortons
11.2021 - Current
Post Graduate Diploma - Financial Planning And Wealth Mangement
Lambton College of Applied Arts And Technology
07.2021 - 04.2023
Customer Service Representative
Aster MIMS Hospital
05.2021 - 08.2021
Front Office Receptionist
Sravana Hearing Aid Centre
05.2020 - 05.2021
Master Of Commerce - Finance
Zamorins Guruvayoorapan College
04.2018 - 04.2020
Bachelor of Commerce - Accounting And Finance
St Joseph Devagiri College
04.2018 - 04.2020
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