Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Varinderjit Kaur

Markham,Ontario

Summary

Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 3 to 4 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Overview

5
5
years of professional experience

Work History

IELTS Teacher

Drona Education Hub
04.2022 - 12.2022
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Assessed work of adult students to evaluate progress and identify areas for improvement.
  • Maintained complete student records with accurate grades and attendance information.
  • Conducted group lectures and small-group instruction to teach and reinforce concepts.
  • Collaborated with colleagues to design innovative curriculum materials for IELTS preparation courses.
  • Improved student writing skills through targeted exercises and one-on-one guidance.

Front Desk Executive

Daikin Air-Conditioning
01.2019 - 10.2020
  • Monitored staff performance and provided feedback and guidance.
  • Facilitated group bookings for conferences or events, coordinating logistics with relevant departments to ensure seamless experiences.
  • Collaborated with housekeeping staff to ensure timely room turnarounds for incoming guests.
  • Enforced policies and procedures to increase efficiency.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Receptioniest

Rahejha Collection
04.2018 - 12.2019
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Scheduled office meetings and client appointments for staff teams.

Education

Human Resource Management

Georgian@ilac Colleage
Toronto, ON
01.2024

Bachelor of Arts -

Ramgharia Girls Colleage
Ludhiuan Punjab India
09.2020

Computer Skills

Cicu Skill Centre
Punjab India
05.2016

Skills

  • Speaking fluency coaching
  • Recordkeeping expertise
  • Expert IELTS knowledge
  • Delivery Scheduling
  • Account Updates
  • Documentation
  • Staff education and training
  • Issue and Complaint Resolution
  • Problem-solving abilities
  • Store maintenance
  • Computer Skills
  • Call Management

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

IELTS Teacher

Drona Education Hub
04.2022 - 12.2022

Front Desk Executive

Daikin Air-Conditioning
01.2019 - 10.2020

Receptioniest

Rahejha Collection
04.2018 - 12.2019

Human Resource Management

Georgian@ilac Colleage

Bachelor of Arts -

Ramgharia Girls Colleage

Computer Skills

Cicu Skill Centre

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Varinderjit Kaur