Varinder Singh Mann
Abbotsford
Summary
Dynamic professional with extensive experience in small business operations, notably as Owner/Manager at Varinder Singh Mann Internet & Mobile Repair Cafe. Proven track record in enhancing customer satisfaction through relationship building and efficient project management. Skilled in financial oversight and effective communication, driving repeat business and referrals.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
10
10
years of professional experience
Work History
Owner&Driver
Uber
06.2018 - 07.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Providing Rides to customers, dropping them off at their location
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Store Manager
Gurpreet Kaur Gill Internet & Mobile Cafe
05.2014 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Owner/Manager of Operations
Varinder Singh Mann Internet & Mobile Repair Cafe
06.2013 - 05.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
High School Diploma -
Kitchlu Public School
Hardev Nagar, Moga, India03-2008
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Business planning
Languages
English
Punjabi
Spanish
Limited Working
Timeline
Owner&Driver
Uber
06.2018 - 07.2023
Store Manager
Gurpreet Kaur Gill Internet & Mobile Cafe
05.2014 - 01.2019
Owner/Manager of Operations
Varinder Singh Mann Internet & Mobile Repair Cafe
06.2013 - 05.2014
High School Diploma -
Kitchlu Public School
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