Varinder Singh

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• Provided positive first impressions to welcome and Greeting Entering Customer in the store .
• Helped customers locate products and checked store system for merchandise at other sites.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Provided exceptional services and pleasant shopping experiences to retail customers.

• Greet and received customer in Welcoming manners with Smile.
• Supervised guests at front counter, answering questions regarding products.
• Managed inventory control, cash control, and store opening and closing procedures.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Engaged and follow up With prospective customer in by Phone, messaging and email.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Maintained the Clients Records in Store daily transaction also Prepare Weekly and Monthly Report for store.
• Understanding and promoting TELUS/Koodo Mobility, FFH program to clients.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Developed strong relationships with clients through consistent communication and proactive problem solving.

• Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
• Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
• Maintained knowledge on banking products and distribution to provide optimal service support.
• Revenue Maximization increase the profit in portfolio total disbursement achieved 120 Million INR in FY 21-22
• Processed loan applications and monitored progress from start to finish.
• Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
• Cross Sell the Product to every existing customer like Credit Card, Forex Card, Two Wheeler Loan, Auto Loan, Gold loan, Letter of credit and update the same in APMS application.
• Timely completion of Renewal of Loan Accounts and submission of LAD, CAM, Stock statements Updating of Portfolio.
• The Closure of all Delinquency in Disbursed loan account and also maintained zero audit exception
• Regular Meeting With Customer to Update the new product and feedback then Updating customer interaction in CRM.
• Monthly Meeting with Staff regarding Business achievement and review Staff Productivity in assign Parameters.
• Regular follow with delinquency account for recovery and Maintained the NPA level below 1% in Loan book
• Maintained the Document Pending Register and timely process the customer instruction regarding updating in Account and follow up with operation team for closure the customer instruction timely.