Proficient in Microsoft Word, Outlook, Excel and PowerPoint. Proficiency in maintaining, troubleshooting and monitoring tools. Able to Manage hardware and software inventory. Knowledge of Windows, OSX, Linux, Ubiquiti Network, Microsoft office. Able to effectively prioritize and execute tasks in a high-pressure environment. Possess strong Mathematical Acumen and analytical skills with well developed research capabilities. Ability to systematically and effectively solve problems while ensuring customer satisfaction within stated service-level goals. Brings experience in identifying process improvements, recommended business proposals that benefited Company in maintaining efficiency and effectiveness in work. Results driven individual with strong organizational skills and the ability to prioritize work, Detail oriented, responsible, track-record for contributing above expectations in competitive business environments. Expertise in computer hardware & software resolution and proven experience in assisting the end users with peripheral equipment’s.