Varinder Singh
Kelowna,BC
Summary
Detail-oriented and customer-focused individual with a passion for providing exceptional service. Seeking a challenging role as a Customer Service Representative where I can leverage my strong communication skills, problem-solving abilities, and dedication to customer satisfaction to contribute effectively to the success of the organization. Eager to utilize my experience and enthusiasm to exceed customer expectations and drive positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Carpenter
EKNOOR CONSTRUCTION
09.2022 - 01.2024
- Collaborated with team members to complete various carpentry projects, including framing, trim work, and custom cabinetry installations
- Utilized a variety of tools and equipment safely and efficiently to ensure accurate and high-quality workmanship
- Interpreted blueprints, specifications, and project plans to execute tasks according to project requirements
- Maintained a clean and organized work environment, adhering to safety protocols and regulations at all times
- Communicated effectively with clients to understand their needs, address concerns, and provide updates on project progress.
Forklift Operator
VALLAH INDUSTRIES
01.2023 - 04.2023
- Operated forklift equipment safely and efficiently to transport materials and products within the warehouse or production facility
- Loaded and unloaded trucks, pallets, and other containers in accordance with safety procedures and operational guidelines
- Conducted routine inspections of forklift machinery to ensure proper functioning and reported any maintenance issues or safety concerns to management
- Collaborated with warehouse team members to prioritize tasks, coordinate shipments, and optimize workflow efficiency
- Maintained accurate records of inventory movement, including documenting incoming and outgoing shipments and updating inventory databases as needed.
Customer Service Representative
BEAR CREEK MARKET
01.2022 - 12.2022
- Provided exceptional customer service by responding to inquiries, resolving issues, and processing orders in a timely and efficient manner
- Cultivated positive relationships with customers by demonstrating empathy, active listening, and professionalism in every interaction
- Handled customer complaints and escalated issues as needed, ensuring prompt resolution and customer satisfaction
- Collaborated with cross-functional teams to coordinate efforts and improve overall customer experience
- Maintained accurate records of customer interactions and transactions using CRM software.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Arts - Communication and Accounting
Guru Nanak Public School
Vancouver, BC06.2023
SENIOR SECONDARY - Accounting And Finance
GURU NANAK PUBLIC SCHOOL
KHANT-MANPUR, PUNJAB, INDIA03.2020
Skills
- Customer Service: Demonstrated ability to deliver exceptional customer service by effectively addressing inquiries, resolving issues, and ensuring customer satisfaction
- Communication: Strong interpersonal and communication skills, both verbal and written Able to convey complex information clearly and effectively
- Problem-Solving: Proven track record of identifying issues, analyzing problems, and implementing effective solutions in both carpentry projects and customer service scenarios
- Time Management: Skilled in prioritizing tasks, managing deadlines, and multitasking effectively to meet project requirements and customer needs
- Carpentry: Proficient in various carpentry techniques including framing, finishing, and cabinetry Experienced in using a wide range of tools and equipment
Certification
Forklift License
References
Available upon request.
Languages
Hindi
Full Professional
Punjabi
Native or Bilingual
English
Professional Working
Timeline
Forklift Operator
VALLAH INDUSTRIES
01.2023 - 04.2023
Carpenter
EKNOOR CONSTRUCTION
09.2022 - 01.2024
Customer Service Representative
BEAR CREEK MARKET
01.2022 - 12.2022
Associate of Arts - Communication and Accounting
Guru Nanak Public School
SENIOR SECONDARY - Accounting And Finance
GURU NANAK PUBLIC SCHOOL
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