Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Transit Operator
City Of Brampton
Brampton, ON
08.2018 - 04.2019
Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied backgrounds.
Monitored weather conditions closely during operation hours to make informed decisions regarding route adjustments for passenger safety.
Achieved higher on-time performance with strict adherence to schedules and effective route planning.
Truck Driver
Seaboard Transport
08.2016 - 04.2019
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Supervisor
Metal Coaters
Mississauga, ON
01.2012 - 11.2015
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.