Varandeep Kaur Sidhu
Dartmouth,NS
Summary
With experience in customer service and hospitality, along with a background in business management, I am well-equipped for the receptionist role at your hospital.
Having worked at McDonald's and Robin's Donuts, I've become skilled at serving customers, handling their questions, and managing transactions accurately and efficiently. At Hotel Holidays INN, I learned the importance of cleanliness, organization, and good communication in making guests feel welcome and cared for.
With a diploma in Business Management and certification in Food Safety, I have the knowledge to support hospital operations effectively. I am eager to bring my friendly attitude, attention to detail, and commitment to service to the role of receptionist, helping ensure a smooth and welcoming experience for patients and visitors alike.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier & Team Member
Mcdonalds
10.2023 - Current
- Greet and assist customers in a friendly and efficient manner
- Take customer orders accurately and process payments
- Ensure a positive dining experience by addressing customer inquiries and concerns
- Prepare and assemble food items according to McDonald's standards
- Follow established recipes and portion control guidelines
- Maintain a clean and organized kitchen area to uphold food safety standards
- Work collaboratively with team members to ensure smooth operations
- Assist colleagues during peak hours to meet customer demand
- Communicate effectively with team members and management.
Cashier & Team Member
Robin's Donuts
10.2021 - 01.2023
- Registered sales on a cash register by scanning items, itemizing and totaling customer's purchases
- Itemized and totaled purchases by recording prices, departments, taxable and non-taxable items, and operating a cash register
- Communicated appropriately with fellow team members, treating others fairly and respectfully
- Managed guests as the highest priority and ensured each guest was delighted with their experience
- Responded to specific guest needs and resolved problems with urgency
- Adhered to Brand standards and systems, delivering quality food and beverage to each guest
- Maintained a clean and neat workstation; thoroughly cleaned guest areas as directed
- Prepared all products following appropriate recipes and procedures, following all cash and food safety functions.
Supervisor
Skycon Technologies
Bathinda, India
2018 - 2021
- Demonstrated exceptional attention to detail in maintaining cleanliness and tidiness of guest rooms, common areas, and public spaces, resulting in a consistent positive feedback score from guests
- Efficiently provided high-quality service by following established hotel cleaning procedures and adhering to strict timelines to ensure rooms were ready for guests promptly
- Collaborated with team members to manage and prioritize tasks effectively, contributing to an organized and streamlined housekeeping operation
- Safely utilized and maintained cleaning equipment and chemicals to guarantee a safe working environment for both staff and guests
- Addressed guests' requests and concerns promptly, displaying excellent communication and problem-solving skills
- Complied with all hotel policies and procedures, including those related to safety and security, to uphold the hotel's high standards of service.
Education
Bachelor of Science - Computer Applications Development
Punjabi University
Patiala Inidai05.2018
Post Baccalaureate Diploma in Business Management -
Cape Breton University
Skills
Time Management
- Analytical Thinking
- Troubleshooting
- Flexible and Adaptable
- Microsoft Office
- Customer Relations
- Organizational Skills
- Retail Software Proficiency
Certification
Canadian Food Safety Certification
Languages
English
Native or Bilingual
Other Certifications
- CPR Certification
- Canadian Food Safety Certification
Timeline
Cashier & Team Member
Mcdonalds
10.2023 - Current
Cashier & Team Member
Robin's Donuts
10.2021 - 01.2023
Supervisor
Skycon Technologies
2018 - 2021
Bachelor of Science - Computer Applications Development
Punjabi University
Post Baccalaureate Diploma in Business Management -
Cape Breton University
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