Vanya Jodoin

• Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
• Reviewed company's strategic plans and developed departmental goals and standards to support vision.
• Developed robust relationships with income-producing Type clients.
• Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Maintained steady flow of appointments for physiotherapist, chiropractor and massage therapists
• Adjusted and canceled appointments as needed
• Data entry

-Data Input

-Kept Quickbooks up to date

-Accounting

-Oversaw Consultants travelling plans and accomodations

-payroll using Ceridian software

-kept track of consultants hours and availability

-planned for projects pertaining to infrastructure throughout Canada

• Created and updated regular inventory reports and records.
• Maintained sufficient inventory levels to meet customer demands at all times.
• Analyzed inventory data to identify and address stock discrepancies.
• Participated in regular cycle counts to confirm accuracy of inventory records.

• Increased customer relations by creating interactive events and experiences through the Ottawa and surrounding areas
• Decorated, maintained and tore down after events
• Hosted rock artists and athletes when visiting Ottawa
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Enhanced company reputation by providing exceptional customer service and support.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Created many sales for the company