Summary
Overview
Work History
Education
Skills
Timeline
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Van Tan Nguyen

Spa Supervisor
Miramichi

Summary

Dynamic Spa Supervisor with a proven track record at KJ's Beauty Spa Inc., excelling in staff management and scheduling coordination. Enhanced guest satisfaction through personalized experiences and effective problem resolution. Skilled in health and safety practices, fostering a collaborative environment that boosted employee retention and client loyalty.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Spa Supervisor

KJ's Beauty Spa Inc.
03.2025 - Current
  • Developed strong relationships with vendors and suppliers, negotiating favorable contracts that benefited the spa''s bottom line without sacrificing quality or guest satisfaction.
  • Managed staff scheduling effectively, ensuring adequate coverage during peak hours for optimal guest experience.
  • Conducted regular performance evaluations for staff members, providing constructive feedback for continuous improvement in job performance.
  • Enhanced guest satisfaction by implementing personalized spa experiences and attentive customer service.
  • Engage in customer consultations, and provide necessary nail care services.

Spa Supervisor

Pedi N Nails
05.2023 - 12.2024
  • Oversaw and managed the daily operations of the spa.
  • Resolved work-related problems, mediated, and resolved client issues or complaints.
  • Requisitioned supplies to ensure that all spa facilities had adequate supplies of linens, towels, toiletries, and other materials necessary for operation.
  • Created a positive work atmosphere by fostering open communication and teamwork among staff members, leading to higher employee satisfaction and retention rates.


Salesperson

Mazda Hai Phong
06.2017 - 03.2018
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Education

Diploma - Business Administration

ILAC International College
Toronto, ON
05-2022

Bachelor - Transport Economics

Vietnam Maritime University
Hai Phong, Viet Nam
05-2017

Skills

Scheduling coordination

Timeline

Spa Supervisor

KJ's Beauty Spa Inc.
03.2025 - Current

Spa Supervisor

Pedi N Nails
05.2023 - 12.2024

Salesperson

Mazda Hai Phong
06.2017 - 03.2018

Diploma - Business Administration

ILAC International College

Bachelor - Transport Economics

Vietnam Maritime University

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