Van Son Nguyen
Niagara Falls,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Pho Vietnam 3969
10.2019 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Processed orders and sent them to kitchen employees for preparation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Cook
Benchmark Restaurant
Niagara-on-the-Lake, ON
09.2018 - 12.2019
- Communicated closely with servers to fully understand special orders for customers.
- Monitored food quality and presentation to maintain high standards.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Commis 3
Hilton Hanoi Opera
05.2016 - 09.2017
- Utilized culinary techniques to create visually appealing dishes.
- Evaluated food products to verify freshness and quality.
- Prepped daily menu items to quickly deliver upon request.
- Planned and directed high-volume food preparation in fast-paced environment.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Modernized work processes to reduce guest wait times and boost daily output.
- Maintained well-organized mise en place to keep work consistent.
Education
Diploma - Culinary Arts
Niagara College
Niagara-on-the-Lake06.2020
Skills
- Hospitality Management
- Daily Specials Memorization
- High-Volume Production Capabilities
- Operation and Control
- Attentive to Detail
- Adaptable and Flexible
- Performance Improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Server
Pho Vietnam 3969
10.2019 - 12.2022
Cook
Benchmark Restaurant
09.2018 - 12.2019
Commis 3
Hilton Hanoi Opera
05.2016 - 09.2017
Diploma - Culinary Arts
Niagara College
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