Vanshika Tiwari
Etobicoke,ON
Summary
Highly motivated Insides Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. and also to seek and maintain part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
DataTrained Education
08.2021 - 11.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Cold-called leads and closed large number of new sales over several months.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Set up calendar with customer birthdays and other special events for personal touch.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Planning and strategic thinking
- Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential
- Responsible for adherence of the inside sales process, tools and data management
- Experience in CRM
Digital Marketing Manager
STACKKNACK
04.2020 - 06.2021
- Directed successful search engine marketing campaign that used solid linking, technical and keyword research tactics.
- Discussed SEO needs and optimized strategies for short- and long-term campaigns.
- Increased customer engagement through social media.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
SEO Specialist
THEINNERSANE
08.2019 - 03.2020
- Tasked to research and implement content recommendations for organic SEO success
- Conducting keyword research using dedicated software to optimize the content
- Monitoring website traffic, search results, and on- site and off-site SEO
- SEO/SEM, email, social media and display advertising
- Performed ongoing keyword discovery, expansion and optimization to increase organic search footprint and drive relevant site traffic.
- Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.
Education
Graduate Certificate - Marketing Management
Humber Institute of Technology And Advanced Learning
Toronto, ON01.2024
Bachelor In Arts - Economic Studies
University of Delhi
India07.2019
Skills
- SEO
- Social Media marketing
- Strategic thinking
- Paid Social advertising
- Inside sales
- Team Management Task Management
- Effective communication
- Updated with CRM
- Educational Sales
- Sales Expertise
- Sales Goal Attainment
- Upselling Techniques
- Time Management
- Customer Needs Assessment
- Teamwork and Collaboration
- Commission Sales
- Sales Optimization
- Suggestive Selling
- Sales Communications
- New Business Opportunities
- Following Up with Clients
- Microsoft PowerPoint
- Speaking Clearly
- Verbal and Written Communication
Available hours in a week
Friday- 8hours
Saturday- 8 hours
Sunday- 8 hours
Monday-8 hours
Additional Information
Total 32 hours in a week.
Timeline
Sales Associate
DataTrained Education
08.2021 - 11.2022
Digital Marketing Manager
STACKKNACK
04.2020 - 06.2021
SEO Specialist
THEINNERSANE
08.2019 - 03.2020
Graduate Certificate - Marketing Management
Humber Institute of Technology And Advanced Learning
Bachelor In Arts - Economic Studies
University of Delhi
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