Vanshika Singh
Vancouver,BC
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Customer Support Associate
Amazon
10.2023 - 03.2024
- Provide guidance on setting up accounts, accessing resources, and integrating services into their workflows and serve as the Primary point of contact for assigned UK business clients
- Build and maintain strong relationships with key client contacts
- Develop an in-depth understanding of the company's B2B products or services
- Resolving phone, walk-in, mail, fax, and email customer inquiries
- Collaborated effectively with cross-functional teams to address complex customer issues and achieve positive outcomes.
Sales Representative
Info Edge (India) Limited
04.2022 - 12.2022
- Managing the sales process to attract new clients by selling Naukri Premium Services
- Actively seeking out new sales opportunities through cold calling, Networking, and social media
- Setting up meetings with potential clients and listening to their wishes and concerns
- Preparing and delivering appropriate presentations on products and services
- Negotiating or closing deals and managing client's complaints or objections.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Master of Business Administration -
University Canada West
Vancouver, BCBachelor of commerce -
Ramanujan college, University of Delhi
Skills
- Problem-solving
- Attention to Detail
- Sales generation
- Adaptability and flexibility
- Client relationship management
- Team collaboration
- Time management
- Skilled in Microsoft Office
- Great communication skills
Languages
English
Full Professional
Timeline
Customer Support Associate
Amazon
10.2023 - 03.2024
Sales Representative
Info Edge (India) Limited
04.2022 - 12.2022
Master of Business Administration -
University Canada West
Bachelor of commerce -
Ramanujan college, University of Delhi
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