Vanshika Sharma

•Handling customer complaints and inquiries

•Coordinating and managing daily administrative operations of the office.

•Greeting visitors warmly, handled inquiries and providing general information about the company.

•Updating and maintaining databases with current information.

•Processing payments, invoices, and orders accurately and timely.

•Preparing invoices for payment by customers

•Ensuring data integrity by accurately entering confidential and business critical information into databases, MS Word, and MS Excel.

•Enhancing office efficiency by managing various administrative tasks, including phone handling, filing, record maintenance, invoicing, and scheduling.

•Strengthening client relationships by providing high quality customer service and administrative support in a busy office environment.

•Improving data organization by managing and updating client information in Excel and Microsoft Office.

•Maintaining professionalism and a positive demeanour in a high-stress environment.

•Following office procedures to ensure cleanliness and accurate file storage, maintaining an organized work environment.

•Conducted physical inventories of products and materials, ensuring accuracy and completeness of the count.

•Verified inventory records against actual stock on hand, reconciling discrepancies in a timely manner.

•Participated in periodic audits to validate the accuracy of the physical inventories conducted.

• Operated and Adjusted labeling and sealing machines to increase productivity for runs
• Inspected products and machines to maintain quality and efficiency
• Inspected finished products for quality and adherence to customer specifications
• Labeled packages and recorded items packed in preparation for shipping
• Trained new employees on proper techniques for packaging, equipment operation
• Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues
• Accomplished production goals by working with speed and accuracy
• Measured, weighed and counted products and materials
• Marked and labeled containers, container tags or products using marking tools
• Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling
• Recorded product, packaging and order information on forms and records.

• Worked closely with the assistant supervisor to ensure that each assignment was finished ahead of its deadline
• Inspired hard-working and quality-focused production team and maintained discipline through enforcement of company policies
• Prepared line set-ups for following shifts for overall increased line efficiency
• Looked through work orders to determine type and quantity of materials needed for each production batch
• Set up and operate production machinery according to specific standards and protocols of the company
• Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists
• Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.