Vanshika Mahajan

• Coordinated with logistics teams to ensure timely delivery of products to customers.
• Created reports and presentations on weekly sales performance to senior management.
• Posed as models for advertising, artistic creation and display of goods.
• Exceeded department expectations for productivity and accuracy levels.
• Analyzed sales data to identify trends and adjust strategies accordingly.
• Recruited, hired and trained new hires to optimize profitability.
• Resolved customer complaints in an efficient manner while maintaining quality standards.
• Managed a team of 10+ sales representatives, providing guidance and support.

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• One of the top ten sellers in 2023 in all of Canada.
• Computed purchases and received and processed cash or credit payment.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Assisted customers with product selection, sizing and styling.
• Developed trusting relationships with customers by making personal connections.

• Specialization in chocolate making and curated cakes.
• Developed menus for special occasions, such as anniversaries and birthday parties.
• Developed and tested new recipes for chocolate products, such as truffles, bars and confections.
• Created attractive dessert trays for catering events.
• Designed appealing product displays to maintain unique presentation.
• Maintained accurate records of production data including quantities produced, batch numbers and dates.
• Operated a variety of machinery and tools safely and efficiently.
• Finished baked goods with glazes, icings and other toppings.

• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
• Answered phone calls promptly to provide accurate information about menu items or prices.
• Prepared quality products while maintaining portion control and presentation within service goal times.
• Scrubbed and polished counters to remove debris and food.
• Demonstrated proper food safety practices by accurately completing quality control checklist.
• Packed fast food products in approved containers, cups, and bags.
• Assembled and served meals according to specific guest requirements.

• Cashier duties include running a check-lane, greeting customer, stocking candy check lane & products, answering customer concern/questions
• Stocking duties include running freight/stocking shelves, conditioning them for clean and orderly store appearance
• Obtained temperatures of visitors and employees at the entry of facility and asked screening questions
• Sanitized work area and equipment, instruments to comply with protocols
• Communicated professionally to explain COVID-19 screening procedures to staff members and visitors