Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Vanshika Kharbanda

Delhi

Summary

Human Resources Executive with 4 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.

Overview

5
5
years of professional experience

Work History

Senior HR

Amazon
08.2021 - Current
  • Assisted with payroll processing, ensuring accurate compensation for all employees.
  • Improved efficiency in the garnishment process by accurately reviewing and processing legal documents.
  • Increased employee engagement with regular communication and feedback sessions.
  • Fostered strong relationships between HR departments worldwide enabling effective communication channels among team members.
  • Optimized HR systems by automating manual processes, increasing data accuracy and department efficiency.
  • Streamlined HR processes for improved efficiency and accuracy in employee records management.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Contributed to a positive work environment by actively participating in team meetings, offering suggestions for improvement when necessary.

Client Service Executive

Teleperformance
09.2020 - 08.2021
  • Built a reputation as a trusted advisor to clients by consistently providing insightful analysis and actionable recommendations.
  • Developed and maintained existing client relationship and developed new client relationships.
  • Organized regular team meetings which led to improved collaboration among team members towards achieving common goals.
  • Logged call information and solutions provided into internal database.
  • Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
  • Delivered high-quality customer service by quickly responding to inquiries and maintaining an empathetic approach during interactions.

Sales Manager

Medtrail Technologies
10.2019 - 03.2020
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

BBA-MBA Integrated - Masters of Business Administration

Lovely Professional University
Phagwara, India
2020

Skills

  • Employee Relations
  • Microsoft Office proficiency
  • Records Management
  • HR policies and procedures
  • Compliance

Additional Information

INTERNSHIPS


Exide Life Insurance (June 2018-July 2018)

India Mart (June 2019-July 2019)


Timeline

Senior HR

Amazon
08.2021 - Current

Client Service Executive

Teleperformance
09.2020 - 08.2021

Sales Manager

Medtrail Technologies
10.2019 - 03.2020

BBA-MBA Integrated - Masters of Business Administration

Lovely Professional University

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Vanshika Kharbanda