Highly motivated customer service professional with 2+ years of experience in providing excellent service to customers across diverse industries. Skilled in managing customer inquiries and complaints, resolving conflicts, and providing accurate information on products and services. Possess strong communication and interpersonal skills, with the ability to interact with customers at all levels. Proficient in using customer management systems, multitasking, and handling high-pressure situations. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Documentation and reporting
undefined