Vansha Kochar
Mississauga,ON
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Server
Tandoori Flame Mississauga
Mississauga, ON
03.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Set up food and beverage trays and carts in anticipation of incoming orders.
- Complied with health and safety rules, regulations and procedures to maintain safe environment.
Customer Service Representative
ABL Employment
Mississauga, ON
05.2023 - 10.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Cashier
Pizza Fiamma
Mississauga, ON
12.2022 - 04.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Business General Course
ST Clair College
North York, Toronto04.2024
High School Diploma -
St Mary's Senior Secondary School
Bazpur, Uttrakhand07.2021
Skills
- Cash Handling
- POS Systems
- Customer Service
- Computer skills
- Prioritization and Time Management
- Communication Skills
- Adaptability
- Attention to Detail
- Analytical Skills
- Coordination skills
- Teamwork and Collaboration
- Word Processing
- Professionalism
- Hospitality Management
Certification
- Digital Marketing Certificate (Stukent) 12/2023
Earned comprehensive certification in digital marketing through Stukent, covering topics such as social media marketing, search engine optimization (SEO), content marketing, and digital analytics.
- Smart Serve Certification 10/2023
Obtained Smart Serve certification, demonstrating proficiency in responsible alcohol service and compliance with legal requirements.
- Certificate in Professional Receptionist Essentials 03/2024
Trained in professional receptionist essentials through Alison, emphasizing customer service excellence and efficient office management practices.
- Diploma in Hospitality Management (Alison) 02/2024
Diploma holder in hospitality management from Alison, equipped with a comprehensive understanding of hospitality operations and guest service principles.
Timeline
Customer Service Representative
ABL Employment
05.2023 - 10.2023
Assistant Server
Tandoori Flame Mississauga
03.2023 - Current
Cashier
Pizza Fiamma
12.2022 - 04.2023
Business General Course
ST Clair College
High School Diploma -
St Mary's Senior Secondary School
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