Summary
Overview
Work History
Education
Skills
Licences and Certifications
Timeline
Generic

Vansh Setia

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills providing fast, high-quality customer service to guests in restaurant setting, with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Bartender

Pizza Rustica/Eighteen30
04.2023 - Current
  • Greet customers and take orders in a friendly and efficient manner
  • Suggest menu items and provide recommendations based on customer preferences
  • Make drinks according to customer’s liking
  • Manage multiple tables and prioritize tasks to ensure timely service
  • Communicate effectively with kitchen staff to ensure timely and accurate preparation of orders
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new employees on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

In-Seat Server

Maple Leaf Sports and Entertainment
12.2022 - 08.2023
  • Gained experience in working closely with customers and helping them have the best experience while focusing on the goals of the restaurant.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Mill Street Brewery
05.2022 - 01.2023
  • Greet customers and take orders in a friendly and efficient manner
  • Suggest menu items and provide recommendations based on customer preferences
  • Maintain a clean and organized work environment and ensure health and safety regulations compliance
  • Provide exceptional customer service and address customer concerns and complaints promptly and professionally
  • Served food and beverages promptly with focused attention to customer needs.

Customer Service Representative

Mucho Burrito
01.2022 - 05.2022
  • Worked in service at the Toronto Eaton Centre
  • Communicated with customers, multitasked and provided the guests with excellent service.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Sales and Marketing Intern

CITY Properties
04.2021 - 12.2021
  • Collaborated closely with sales team to manage leads and help with proposals.
  • Assisted in creating written, video and image content for marketing channels.
  • Demonstrated willingness and interest in learning new tasks and skills.
  • Conducted basic market research to identify customer needs.
  • Contacted prospective customers through phone calls and emails to develop business.
  • Managed customer expectations and helped navigate sales processes.

Education

Diploma - Business

Seneca College of Applied Arts And Technology
North York, ON
08.2023

High School Diploma -

National Institute of Open Schooling, NIOS
India

Grade 10th -

RYAN INTERNATIONAL SCHOOL, CBSE Board
India

Skills

  • Training Employees
  • Customer Relation
  • Leadership
  • Active Listening
  • Customer Service and Rapport
  • Good Conversationalist
  • Marketing and Sales
  • High-Volume Environments
  • Public speaking
  • Sales
  • Cashier
  • Trading currencies
  • Powerpoint and Excel
  • Problem solving

Licences and Certifications

  • Smart Serve
  • Ontario Security License
  • First-Aid Certificate
  • CPR Certificate
  • G2 Driving License
  • Foundation Forex Course

Timeline

Bartender

Pizza Rustica/Eighteen30
04.2023 - Current

In-Seat Server

Maple Leaf Sports and Entertainment
12.2022 - 08.2023

Server

Mill Street Brewery
05.2022 - 01.2023

Customer Service Representative

Mucho Burrito
01.2022 - 05.2022

Sales and Marketing Intern

CITY Properties
04.2021 - 12.2021

Diploma - Business

Seneca College of Applied Arts And Technology

High School Diploma -

National Institute of Open Schooling, NIOS

Grade 10th -

RYAN INTERNATIONAL SCHOOL, CBSE Board

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Vansh Setia