Summary
Overview
Work History
Education
Skills
Languages
Timeline
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VANSH PATEL

Wembley

Summary

With two years of dedicated experience as a Customer Service Representative in the car detailing industry, I am a seasoned professional adept at delivering exceptional service. My role demanded a keen understanding of customer needs, impeccable attention to detail, and efficient communication. I consistently ensured customer satisfaction by addressing inquiries, resolving issues, and coordinating detailing services seamlessly. Proficient in both automotive aesthetics and customer relations, I am a valuable asset for enhancing customer experiences in the car detailing sector Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience
3
3
Languages
3
3
years of post-secondary education

Work History

Store Manager

SUBWAY®Restaurants
Putney High Street & Brentford, the mille, 1000 great west rd, London.
01.2024 - 06.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated cash register with accuracy, ensuring proper handling of transactions.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Scheduling and managing shifts
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Promoted hygiene practices within team by consistently following food safety guidelines and regulations.

COSTUMER SERVICE REPRESENTATIVE

REGAL VEHICLE DETAILING
Harrow
03.2021 - 10.2023
  • As a Costumer Service Representative, role involves answering inquiries, scheduling appointments, explaining services, handling complaints, managing reservations and payments, maintaining records, upselling, coordinating with the detailing team, ensuring quality, and fostering customer loyalty through informed recommendations and prompt issue resolution
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

COSTUMER SERVICE REPRESENTATIVE

SAGAR CONSULTANCY
01.2020 - 12.2020
  • At the Visa Office, I excelled in customer service by guiding applicants through visa processes
  • With empathy and professionalism, I addressed inquiries, resolved complex issues, and collaborated with internal teams for efficient application processing
  • My role ensured positive applicant experiences and contributed to successful visa outcomes.

Education

Bsc (hons) International Business - International Business

University Of Bedfordshire
United Kingdom
01.2021 - 05.2024

Skills

  • Effective Communication: skills to interact with customers clearly and professionally
  • Empathetic: Understanding and compassion towards customer needs and issues
  • Patience: Remaining calm and composed, especially when dealing with irate or frustrated customers
  • Product Knowledge: In-depth understanding of the company's products or services to provide accurate information

Languages

English
Full Professional

Timeline

Store Manager

SUBWAY®Restaurants
01.2024 - 06.2024

COSTUMER SERVICE REPRESENTATIVE

REGAL VEHICLE DETAILING
03.2021 - 10.2023

Bsc (hons) International Business - International Business

University Of Bedfordshire
01.2021 - 05.2024

COSTUMER SERVICE REPRESENTATIVE

SAGAR CONSULTANCY
01.2020 - 12.2020
VANSH PATEL